Louis E. Schultz Managing Director
Lou Schultz is the founder and Managing Director of Process Management LLC. The company’s mission is to assist organizations to achieve sustained, measurable performance improvement over decades. Mr. Schultz is recognized internationally as a leader in the field of quality improvement. He has helped numerous clients, including Zytec, Chevron, INCO, Jaguar, Manitoba Hydro, Tredegar (Ethyl), and Wal-Mart, to develop and nourish the exceptional performance, superior quality and extraordinary agility within their organizations that is necessary to thrive in today’s dynamic marketplace.
Mr. Schultz was a friend and follower of W. Edwards Deming, the world-renowned father of quality and namesake of the Deming Quality Award. In addition, Mr. Schultz is a frequent speaker at national and international conferences and has written and published numerous articles on modern management. He is author of Profiles in Quality: Learning from the Masters and co-author of the Quality Handbook for Small Business.
Mr. Schultz’s work history includes the following positions: Marketing Manager—Bell & Howell; Director of Marketing—Cogar Corporation; and General Manager—Control Data Corporation. He founded Process Management International in 1984.
Mr. Schultz’s past civic and community activities include President—University of Nebraska Young Republicans; Board of Directors—American Society for Performance Improvement; Board of Directors—Minnesota Council for Quality; Board of Directors—PMI Limited; Board of Directors—CorCom Companies; Board of Directors—Twin Cities Gay Men’s Chorus; Editorial Board—Human Systems Management; Judge—Minnesota Quality Award; Chairman—Wirth Park Tree Restoration; Advisor—Deming Forum; Advisory Board—University of Tennessee Institute for Productivity through Quality; Chairman of Administrative Board—United Methodist Church of Westlake Village; Founding Member of Asia Pacific Quality Organization; and Advisor—His Highness Sheikh Khalifa Industrial Award. Recognitions include: Professional Partnership Award—University of Minnesota; Who’s Who in America; and Who’s Who in the World.
Present activities include Board Member Headquarters Center for Lifelong Learning, Northern Light Opera, Long Lake Area Association, and business columnist for the Park Rapids Enterprise.

Mr. Schultz holds a bachelor-of-science degree in electrical engineering from the University of Nebraska and a master’s degree of business administration from Pepperdine University.