William J. Kalmar has extensive business experience, including service with a Fortune 500 bank and the Michigan Quality Council, of which he served as director from 1993 through 2003 making it one of the foremost state quality award programs in the nation. He has been a member of the Malcolm Baldrige National Quality Board of Overseers and a Baldrige examiner. He’s also been named quality professional of the year by the ASQ’s Detroit chapter. Now semiretired, he’s a freelance writer for the Detroit News, the Oakland Press, Crain’s Detroit Business and several other national publications. He writes a weekly column for The Grosse Pointe News and a Midwest newspaper entitled Frank Talk. He is a member of the USA Today Vacation Panel, is a mystery shopper for several companies, and a frequent presenter and lecturer. Kalmar also does radio voice-overs, is an accomplished runner and marathoner and competes in duathlons.