Purpose: To initiate corrective and preventive action for customer complaints, vendor nonconformance, and internal quality audits.
Work description: A CPAR is initiated to determine apparent root cause, corrective action, and preventive planning for customer complaints, vendor nonconformance, and internal quality audits.
Safety considerations: Observe all written and oral safety instructions, appropriate checklists, and guidelines. Follow safe workplace practices.
Maintenance: None
Special Procedures: None
Joseph J. Caylor is principal of Ceethree Co., a management systems consulting, training, and auditing company. He’s a Six Sigma Black Belt, a quality engineer, a quality auditor, and a calibration technician. He’s also certified by the American Society for Quality as a manager of quality and organizational excellence, and by the Registrar Accreditation Board as a quality systems and environmental systems auditor.
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