(IQS: North Olmsted, OH) -- IQS announces the availability of IQS Problem Solver module that enables organizations to standardize problem solving processes with easy-to-use questioned-based reasoning software. Failure to standardize problem solving, capture reasoning, and effectively use your technical experts costs money (much more than you probably realize). You do not need to accept this as a normal cost of doing business.

The IQS Problem Solver module is designed to streamline and strengthen the problem solving process by promoting collaboration between groups of employees and suppliers striving to find true root causes and putting permanent countermeasures into place.

The module supports the eight disciplines (8D) process of problem solving, the A3 process (which is rooted in the plan-do-check-act methodology), 5 Whys (used for root cause analysis), and lean methods.

The module facilitates problem solving with the following features and benefits:

• Standardized process for root cause investigation and countermeasures
• Knowledge capture, retention, and reapplication across the organization and supply base
• Eliminates problem reoccurrence 
• Operational and supply base costs realized and reduced
• Easy-to-use web interface
• Configures easily to existing process and company language
• Full status tracking and management of all elements
• Can be used internally or externally to solve problems with customers and suppliers


For more information visit our web site at www.iqs.com or e-mail Becca Toth at btoth@iqs.com.