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How Baldrige Complements ISO 9001:2015

The Criteria, like the standard, help organizations serve customers better

Dawn Bailey
Mon, 01/05/2015 - 00:00
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According to a recent IndustryWeek article, the 2015 edition of ISO 9001, the standard on quality management systems, is nearing completion.

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The new version of IOS 9001 will have three areas of focus:

1. The process approach will be strongly emphasized; that is, the quality management system has to be woven into and fully aligned with the organization’s strategic direction
2. Superimposed on the system of processes is the plan-do-check-act (PDCA) methodology, which will apply both to individual processes as well as the quality management system as a whole
3. An overall focus on risk-based thinking aims at “preventing undesirable outcomes,” such as nonconforming products and services

 …

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