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The Value of Subject Matter Experts

Knowledge is capital to be shared throughout the organization

Carrie Van Daele
Thu, 06/04/2015 - 11:33
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After the economic downturn of 2009, when many workers were phased out, subject matter experts (SMEs)—people who held the most knowledge about companies’ products and processes—found themselves assuming more job duties. Feeling overworked and underappreciated, SMEs have been biding their time waiting for greater employment choices. As the economy improves and more jobs become available, the most in-demand SMEs will seek out better benefits, higher wages, and above all, greater job satisfaction.

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For example, Dow AgroSciences, based in Indianapolis, is currently looking for a seed-treatment subject matter expert. The primary responsibility of this position is to provide operational support and training, in addition to offering guidance to project teams for new installations and supporting the supply chain in making decisions regarding seed treatment. He or she will evaluate all new treatment chemicals. Another example of a SME candidate is a project engineer subject matter expert for Coca-Cola, who will manage equipment for new product and package commercialization projects. Both of these examples define the need for SMEs in manufacturing.

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