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‘Sorry, Not My Area…’

The case for ISO 9001 certification

David Fenn
Wed, 04/30/2014 - 10:41
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When listening to people new to ISO 9001, one of the main stumbling blocks preventing them from starting is the belief that they simply don’t have the time. With so much on their plates, they argue, how could they possibly take on something as fundamental as ISO 9001?

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At such times I like to recount a little parable. I share the below story—despite it being just a bit of fun—because I find it often proves to be one of those “penny drop” moments.

This is a story about four people named Everybody, Somebody, Anybody, and Nobody. There was an important job to be done, and Everybody was sure that Somebody would do it. Anybody could have done it, but Nobody did. Somebody got angry about that, because it was Everybody’s job. Everybody thought Anybody could do it, but Nobody realized that Everybody wouldn’t do it. It ended up that Everybody blamed Somebody when Nobody did what Anybody could have done!

 …

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