Failing to identify faults seems to be a prevalent issue nowadays, considering recent reports of quality control problems at Boeing and numerous recalls by car manufacturers, to name a few. Yet, excessive fault-finding occurs when the ability to pinpoint faults—a beneficial behavior—is taken too far. This can become detrimental if not properly managed.

Fault-finding happens when someone identifies and points out mistakes, flaws or problems, focusing on what is wrong rather than what is right or effective. It can be taxing for those at the receiving end, and painful for those exercising it.

What is the psychology behind fault-finding, and how can we successfully tackle this behavior?

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