Generative AI, when harnessed correctly, has the potential to revolutionize the way companies operate, innovate, and compete. But the question that arises is how businesses can effectively tap into this potential. The answer lies in setting up an AI center of excellence that combines IT with learning and development to serve the needs of business operations.

That center of excellence itself requires a two-pronged approach for using AI effectively: observing the application of generative AI in other companies, and understanding its use within one’s own company.

 …