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Columnists

Quality Digest is proud to present leaders in quality management, each a noted author or lecturer. Each month they share their expertise and perspectives in what's new for today's quality professional.
 

Scott M. Paton

Scott M. Paton is editor at large for Quality Digest magazine and president of Paton Press LLC, which specializes in publishing business books for quality professionals. Visit his Web site at www.patonpress.com.

H. James Harrington

H. James Harrington is CEO of the Harrington Institute Inc. and chairman of the board of Harrington Group. He has more than 45 years of experience as a quality professional and is the author of 22 books. Visit his Web site at www.harrington-institute.com.

 

Davis Balestracci

Member of the American Society for Quality and the Association for Quality and Participation. He previously served as chair of the statistics division of ASQ. His book, Quality Improvement: Practical Applications for Medical Group Practice (Center for Research in Ambulatory Health Care Administration, 1994), is now in its second edition. Visit his Web site at www.dbharmony.com.

John E. (Jack) West

Consultant, business advisor and author with more than 30 years of experience in a wide variety of industries. He’s chair of the U.S. TAG to ISO TC 176 and lead delegate for the United States to the International Organization for Standardization committee responsible for the ISO 9000 family of quality management standards.