Seven Strategies for B2B Customer Retention
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Credit: mikeg44311
Food Defense Management Certification
Contact Email
Contact Name
Erika Miller
Contact Phone Number
(407) 290-2754
Date
Address
University of Holy Cross, 4123 Woodland Drive
Time Zone
Eastern
City
New Orleans
Event Website
https://newslow.com/registration/food-defense/105-food-defense-management-certification-new-orleans
State
LA
Zip
70131
Description
This training course is the hallmark of food defense. Extensive training and workshops covering topics from crisis management to responding to a tampering incident are all covered in the two-day course. Here is a brief listing of the major topics covered:
1. Situational Response: Product Tampering & Threat Response Workshop
2. Understating Crime and Terrorism
3. FDA Food Safety Modernization Act (FSMA)
4. Understanding SQF and GFSI Food Defense Audit requirements
5. Developing Your Facility General Security Plans and Programs
6. Handling Crisis Management and Hostile Situations
7. Crisis Management with Interactive Workshop
8. Workplace Violence Program and Policy Development
9. How To Conduct Internal Tampering Investigations
10. Camera (CCTV) and Card Access Systems
Country
USA
Food Defense Management Certification
Contact Email
Contact Name
Erika Miller
Contact Phone Number
(407) 290-2754
Date
Address
National Registry of Food Safety Professionals (NRFSP), 7680 Universal Blvd.
Time Zone
Eastern
City
Orlando
Event Website
https://newslow.com/registration/food-defense/103-food-defense-management-certification
State
FL
Zip
32819
Description
This training course is the hallmark of food defense. Extensive training and workshops covering topics from crisis management to responding to a tampering incident are all covered in the two-day course. Here is a brief listing of the major topics covered:
1. Situational Response: Product Tampering & Threat Response Workshop
2. Understating Crime and Terrorism
3. FDA Food Safety Modernization Act (FSMA)
4. Understanding SQF and GFSI Food Defense Audit requirements
5. Developing Your Facility General Security Plans and Programs
6. Handling Crisis Management and Hostile Situations
7. Crisis Management with Interactive Workshop
8. Workplace Violence Program and Policy Development
9. How To Conduct Internal Tampering Investigations
10. Camera (CCTV) and Card Access Systems
Question the Consensus of Experts
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A consensus of experts, either one or many, can be a problem
Photo: Pete Prodoehl
Whether predicting demand for a product or forecasting spot prices for a resource or currency, we invariably seek out subjective opinions—expert viewpoints—to assist in the information-gathering process in order to make informed decisions.
Manufacturing Trends to Watch in 2017
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Amazon Go combines online and brick and mortar shopping using innovative technology
Credit: theverge.com.
D
Avoiding and Managing Product Recalls
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Safe products are good for the consumer, good for the manufacturer.
Credit: Jim Makos
Two words no manufacturing organization wants to hear: product recalls. By their very nature, product recalls are unpredictable events.
Loyalty Lore and Truisms
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There are a lot of obstacles between you and customer loyalty
Credit: Ron Ploof
The many “truisms” of customer loyalty lore are mostly a set of mythologies to deceive the gullible and exploit the innocent. Let us explore these mythologies and then talk about best practices for customer satisfaction and customer loyalty research.
Inside Quality Digest Live for Jan. 20, 2017
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Once machines are cogs in their own wheels, who will be paid to do what?
Credit: Scott Maxwell
We were back to a full complement of hosts on this week’s episode of QDL, as I returned from vacation to an action-package show with lots of interesting content.