OK, so “cool” probably isn't the precise term—unless you happen to be a standards uber-geek. But there are definitely some enhancements to the 2015 revision of ISO 9001 that are worth getting a little excited about.

Sponsored Content

Suppliers, before you read any further, I need you to do some self-introspection by answering yes or no to this question: Are you paying attention?

Sponsored Content

I’ve run into a couple of cases where a corporate continuous improvement team orders an initiative to “implement Toyota kata.”