SPC Guide
First Word


Theodore Kinni

The Way of Adventure
by Jeff Salz, Ph.D.
(John Wiley & Sons, $24.95)

This best book of the month mixes engrossing true adventure with a plan for building a fully realized career. Salz teaches six steps to inject adventure into your work and life: leap before you look, aim higher than Everest, give it all you've got, work some magic, keep on your bearing and enjoy the view. He illustrates each with a generous dose of travelogue drawn from his own trips to exotic locales, including Patagonia, Tierra del Fuego and Nepal.


The Problem Solving Journey
by Christopher W. Hoenig
(Perseus Press, $20)

To give readers a dependable, repeatable process, Hoenig reduces the problem-solving process to six "essential skills" (generate the mindset, know the territory, build the relationships, manage the journeys, create the solutions and deliver the results). The paperback includes plenty of interesting examples and action tips.



3 Steps to Yes
by Gene Bedell
(Crown Publishing, $23)

Sales consultant Bedell offers salespeople a simple, accessible primer for selling themselves and their wares. His three steps: fulfill the personal needs of others, be credible and communicate persuasively. He backs the three principles with "21 Gentle Persuasion Habits," which cover everything from personal appearance to needs assessment.



The Memory Jogger 9000/2000
by Robert W. Peach, Bill Peach and Diane S. Ritter
(GOAL/QPC, $7.95)

The Memory Jogger helps people easily prepare for, implement and maintain ISO 9001 registration. The updated clauses of the ISO 9001:2000 quality management standard are organized into sections that direct organizations toward continual quality management system improvement. Additional resources and supplemental references help employees understand ISO 9000 fundamentals.



It's Not the Big that Eat the Small…
It's the Fast that Eat the Slow
by Jason Jennings and Laurence Haughton
(HarperCollins, $26)

Consultants Jennings and Haughton preach speed and use seven well- and not-so-well-known companies to illustrate their gospel. The book explains how to supercharge thinking, decision making and time to market and how to make speed an operational and cultural mainstay.




To subscribe to a free monthly e-letter featuring business book reviews, contact Theodore Kinni at The Business Reader. Telephone (757) 258-4746, fax (757) 258-3398 or e-mail .


Menu Level Above 

This Menu LeveL 

Menu  Level Below 

[Contents] [News] [WebLinks] [Columnists]
[Applications] [Software] [SPC Guide] [Letters] [First Word] [Books]

Copyright 2000 QCI International. All rights reserved.
Quality Digest can be reached by phone at (530) 893-4095. E-mail:
Click Here

Today's Specials