ARTICLES  | 
                        
                        
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                            Rating the Registrars
                                 Our third annual customer satisfaction survey. by Pat Carden, Larry Aft, 
                                Dirk Dusharme    | 
                        
                        
                              
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                            Gauging Your Software Needs Select the best gage management software 
                                package for your company. by Dave K. Banerjea    | 
                        
                        
                              
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                            Gage Your Way to Simple QA A gaging primer for the rest of us. 
                                by George Schuetz    | 
                        
                        
                              
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                            Baldrige Award Winner Profile An interview with Roger B. Quayle, vice 
                                president of quality and technology of Operations Management International Inc. by Scott M. Paton    | 
                        
                        
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                            Do You Know Your SPC? ISO's SPC guidance will help you implement ISO 
                                9001:2000-based quality management systems. by John E. West    | 
                        
                        
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                            ISO 9000 Software Guide If you want ISO 9000 registration, these 
                                software solutions will help you keep your implementation efforts on track. by Jesse Jones and Laurel Thoennes  |