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  • Build your "House of Quality" with QFD Designer
  • Simplify Processes with Graham Process Charting
  • Comprehensive SPC in SQCpack
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  • Six Sigma, TQM and more in PathMaker
  • Professional Surveys with SURVEYWin
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    Table of Contents

    ARTICLES

     

    Contact or Noncontact (or Both)?
    Selecting the right inspection system can unlock your throughput, cost and quality challenges.
    by
    Ken Parlee
     

     

    Measuring the Real World with High-Performance Scanning Systems
    Scanning systems define part shapes accurately and automatically.
    by Marco Manganelli
     

     

    Measuring and Managing Customer Satisfaction
    It takes continuous effort to maintain high customer satisfaction levels.
    by Kevin Cacioppo
     

     

    2000 Consultants Buyers Guide
    If your organization is looking for a little guidance, Quality Digest can start you on your search.
    by Jesse Jones and Laurel Thoennes
     

     

    Leading Virtual Teams
    Five essential skills will help you lead any project--no matter how distant.
    by Joyce A. Thompsen, Ph.D.
     

    FEATURES

    NEWS DIGEST

    Top Story
    Industry Leaders in ISO 9002 Registration
    First E-Commerce Distributor Registered to ISO 9002
    In sharp contrast to many Internet-based companies that have come under fire for poor service quality, bestroute.com LLC recently became the first e-commerce distributor to earn ISO 9002 registration, just one of the firsts this young company has experienced.

    QUALITY APPLICATIONS

    LK Metrology Systems CMMs SAS JMP Statistical Discovery Software

    DEPARTMENTS

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