Q Manager
Doc. Mgmt.
Doc. Control



2001 Document Control
Software Buyers Guide

by Jesse Jones


A well-designed and secure electronic document control system has become an important feature for companies invoking quality processes. Such systems should provide a safe and secure place for documents as well as a means for circulating only the current document revision while keeping old revisions on file. They also need to allow users to create new revisions, route them for approval and inform other users when a new revision supersedes the document they've been using. If your company's quality system is ISO 9000-compliant, your document control system should also be easy to audit. To help you find a system that meets these guidelines, Quality Digest presents our fourth annual Document Control Software Buyers Guide.

 This guide lists companies that specialize in document control software and provides some details about specific products. Most of the products are for organizationwide document control, but some apply to specific segments of an organization's document control process. To narrow your search for the software that will best meet your company's needs, make sure you have a thorough understanding of your documentation department's current document control procedures and your company's computing environment.

 Once you have identified several vendors whose products seem well suited to your needs, ask each for a functional demonstration package. You won't be sure that a document control package can do what you want it to, in a way that's easiest for you, unless you try it out with your documents and procedures. Sampling even just a few packages is a time-consuming process; plan on at least one week per package to load the software, learn its basic operation and run some tests. If you get stuck, call for help; most software companies have customer support technicians who can walk you through a program's basic operation.

 We've assembled this Document Control Software Buyers Guide to provide our readers with helpful information for selecting document control software. Only those companies that responded to our faxed questionnaires are listed.

3C Technologies Inc.

  • 6834 Spring Valley Drive, Ste. 202
  • Holland, OH 43528
  • Ph. 800-327-6583   Fax 419-868-8993

Real World Document & Records Manager
3C Technologies Inc. brings its real-world expertise in assisting organizations to succeed in ISO 9000 and QS-9000 registration into this document, data control and records management software, which manages hard copy and electronic distribution. The master list function operates with a single click. Hyperlink to actual documents. Automatically send change notices by e-mail.

Blue Mountain

  • Quality Resources Inc.
  • 208 W. Hamilton Ave.
  • State College, PA 16801
  • Ph. 800-982-2388   Fax 814-234-7077

Calibration Manager
Calibration Manager is a flexible software package designed to track equipment calibrations to meet FDA, ISO 9000 and other quality standards. Easily customizable by the user, it also features the world-class report writer Crystal Reports.


  • 24567 Northwestern Highway, Ste. 500
  • Southfield, MI 48075
  • Ph. 800-653-3478   Fax 248-357-1846

This fully integrated relational database system covers all 20 elements of ISO 9000/QS-9000 standards. Significantly reduces time and costs for implementing and maintaining quality management systems.

Cimnet Inc.

  • P.O. Box 234, 946 W. Penn Ave.
  • Robesonia, PA 19551
  • Ph. 888-726-6638   Fax 610-693-5927

FOLDERs is an MES product with document control capabilities.


  • 11415 N.E. 128th St.
  • Kirkland, WA 98034
  • Ph. 800-955-7100   Fax 425-820-0437

Replace paper and improve productivity on the shop floor with VisualDocs from CimWorks. Perfect for ISO 9000 requirements, VisualDocs uses electronic e-folders to organize groups of documents, providing quick retrieval and viewing from anywhere on the shop floor.

DataNet Quality Systems

  • 24567 Northwestern Highway, Fourth Floor
  • Southfield, MI 48075
  • Ph. 248-357-2200   Fax 248-357-4933

QualTrend is a plant-floor portal that harnesses e-business technology to extract, aggregate and transform raw data into valuable management information. QualTrend's back-plane capabilities also link multiple systems together, providing direct access to CAD, document control, supply-chain management or other systems for increased visibility and control of overall operations through a standardized interface.

Document Control Systems Inc.

  • 6322 S. 3000 E., Ste. 300
  • Salt Lake City, UT 84121
  • Ph. 800-825-9117   Fax 801-942-7088

MASTERControl is an Internet and client/server-based document control software providing robust electronic routing and approval functionality that streamlines document approvals, manages and controls engineering changes, expedites corrective actions, and automatically notifies people affected by the change. This is all done in a secure environment while maintaining version control and user-access control for the life cycle of the document.

MASTERControl FDA Edition
MASTERControl FDA Edition is designed specifically to provide document control, electronic signatures and document security requirements of 21 CFR Part 11 of the FDA cGMP. This includes both the enhanced features needed to comply with these standards and assistance with the on-site validation process.

MASTERFlow is a workflow and collaboration tool used in conjunction with MASTERControl document control software for real-time document collaboration--document addition, collection and markup--during the creation process. Remote plants and supply chain partners can communicate and collaborate in a more effective manner.

WEBSuite extends document change management to external plants, customers and supply chain partners. Upon approval, documents can be automatically published and full-text indexed to a secure and controlled Web site portal where users with proper security rights can view and approve documents from a standard Web browser.

DOES Institute

  • 519 Deacon Blvd.
  • Winston-Salem, NC 27105
  • Ph. 800-236-3637   Fax 336-723-5109

Office control 9000
Store data automatically according to the requisite ISO 9000/QS-9000/TE Supplement criteria. Complies with standards for document/data control ISO 9000:2000 draft guidelines.

Q-Pulse is a document control system for small companies. Functions include document procedures, control, schedule audits, corrective actions, training courses/training needs.

EtQ Inc.

  • 399 Conklin St., Ste. 208
  • Farmingdale, NY 11735
  • Ph. 800-354-4476   Fax 516-293-0784

EtQ Solutions
This is the only browser-based document management system that can be customized (forms/workflows) by means of a Web browser, without programming. The MS Office compatible system for ISO 9000, QS-9000 and ISO 14000 features standard and advanced document management functions and integrates with EtQ's training system. Its power and scalability make it the preferred choice for managing any type of document or form.

Global Quality Institute

  • 102 Rosedale Ave. W.
  • Brampton, ON L6X 1K1 Canada
  • Ph. 905-452-9788   Fax 905-452-1273

ISOQuest 9000
ISOQuest 9000 gives you a complete quality management solution, including state-of-the-art document control, nonconformance and CAR/PAR tracking, employee training management, APQP task tracking, PPAP and design features, gage R&R, calibration and preventive maintenance. In short, it offers everything your company needs to run more effectively, more efficiently, and with the highest possible level of quality.

Harpco Systems Inc.

Quality Plus
Tired of writing FMEAs and control plans? Harpco System's Quality Plus for Windows can fully automate the FMEA and control plan creation processes while increasing their usefulness. In addition, Harpco offers a fully integrated suite of tools that can help you meet all your QS-9000 and ISO 9000 requirements.

Indago Corp.

  • 145 S. Livernois, Ste. 294
  • Rochester Hills, MI 48307
  • Ph. 248-652-7588   Fax 248-652-7363

FormVision Software
FormVision is designed for the creation, maintenance and management of APQP and PPAP documentation.

Insite Technology Group Inc.

  • 7055 Engle Road, Building 5
  • Cleveland, OH 44130
  • Ph. 800-446-8665   Fax 440-826-3431

ISOlutions quality management software is a comprehensive document control software package. Designed to eliminate the need to purchase multiple quality programs, ISOlutions offers document control, calibration, training, nonconformance tracking, corrective actions, supplier evaluations, SPC, FMEA, control plans and more to help create a paperless environment.

Integral Solutions Inc.

ISI Software Suite
This software suite integrates/links design and manufacturing information and quality documents--critical for ISO 9000 and QS-9000 compliance--through a flexible, relational database. The suite, which includes DPACT (design), MPACT (manufacturing), OPACT (operator) and APACT (auditing), provides a complete document management and control system, saving users time and money while improving their quality processes.

Interax Group

  • 75 Lavinia St., Ste. 128
  • New Glasgow, NS B2H 1N5 Canada
  • Ph. 888-401-3956   Fax 902-485-6058

Paradigm Quality Management Software
This IG module's integrated software includes document control, concerns, calibration, audits and more.

Intercim Inc.

  • 501 E. Highway 13
  • Burnsville, MN 55337
  • Ph. 800-343-3734   Fax 952-894-0399

FACTORYnet Document Management & Control (DMC)
This component-based software provides the capability to store, manage and control e-business manufacturing information in any format. FACTORYnet DMC reduces, and can even eliminate, the time and effort involved in managing and updating paper documents by replacing them with electronic documents linked to manufacturing objects.

IQS Inc.

  • 19706 Center Ridge Road
  • Cleveland, OH 44116
  • Ph. 800-635-5901   Fax 440-333-3752

IQS PROCESS manages manufacturing/operations and administrative processes, including inputs, the processes and the outputs.

IQS PRODUCT controls blueprints and material/process specifications and manages product requirement change histories, FMEAs and ENCs.

IQS SYSDOC manages your master list of documents and assists with the management change histories and scheduling of audits.

JK Technologies Inc.

  • 251 N.E. Dixie Blvd.
  • Delray Beach, FL 33444
  • Ph. 800-987-0160   Fax 561-274-2101

This single-user LAN or WAN solution tracks current revisions of all documents, tracks and prints approval lists, allows online approval of new documents or revisions with password protection, prints master lists, tracks and prints revision histories, tracks cross-references of related documents, allows online access to actual documents for read-only viewing, and tracks pending changes.

Meridian Project Systems

  • 1180 Iron Point Road, Ste. 300
  • Folsom, CA 95825
  • Ph. 800-850-2660   Fax 916-641-3085

ProjectTalk.com is a project management community designed for the architecture, engineering and construction (AEC) industry. As a full-featured project management service, ProjectTalk allows you to create and manage projects over the Internet by accessing Prolog project management applications on a convenient subscription basis. ProjectTalk is an excellent alternative to purchasing, deploying and managing software applications internally.

Omnex Systems

  • 3025 Boardwalk, Ste. 290
  • Ann Arbor, MI 48108
  • Ph. (734) 761-4940   Fax (734) 747-6368

Document Pro
Document Pro is designed to meet all of the requirements for documentation control outlined by ISO 9000 and QS-9000. It's a low-cost software management system that is Web-enabled, allowing all documents to be current and easily accessible.

Pilgrim Software

  • 2807 W. Busch Blvd., Ste. 200
  • Tampa, FL 33618
  • Ph. 813-915-1663   Fax 813-915-1948

Document Control
Pilgrim Software's Document Control is the solution to all your ISO 9000 and QS-9000 document management needs. Document Control captures your critical documents and secures them in an electronic vault, giving you fast access to the documents you need, when you need them. Document Control seamlessly integrates with Pilgrim's other applications to form a comprehensive enterprisewide quality management solution.

Pister Group Inc.

  • 550 Eglinton Ave. W.
  • Toronto, ON M5N 3A8 Canada
  • Ph. 905-886-9470   Fax 905-764-6405

DC-PRO Document Control
This software's key elements include recording release information, maintaining change history, linking directly to documents and providing a master document list. The system will operate on a network and offers document access security.

Powerway Inc.

  • 6919 Hillsdale Court
  • Indianapolis, IN 46250
  • Ph. 800-964-9004   Fax 317-598-1740

Powerway Document Control Solutions
The Powerway Document Control Solutions group provides complete management and control of business-critical documents throughout their life cycles, ensuring that everyone has the right document at the right time. The software also allows for access control, version control, and electronic approval routing and mark-up.

PQ Systems Inc.

  • 10468 Miamisburg-Springboro Road
  • Miamisburg, OH 45342
  • Ph. 800-777-3020   Fax 937-885-2252

Quality Workbench Professional
Quality Workbench Professional is powerful, dynamic software that revolutionizes the administration of any quality management system. Its modules include document control; audits; nonconformities; customer care; training; report designer; and Intraview, a dynamic Web interface product. Quality Workbench Professional is a client/server solution that will help organizations comply with standards such as ISO 9000 and QS-9000.

Project Assistants Inc.

Team Work
This powerful, easy-to-use, affordable new Microsoft Project companion product provides the state-of-the-art automation you need to integrate your organization's methodologies, processes and best practices with Microsoft Project. You can now easily incorporate your Word documents, Excel spreadsheets and other methodology templates with your Microsoft Project plan.

Proquis Inc.

  • 2590 Devon Ave., Ste. 213
  • Des Plaines, IL 60018
  • Ph. 877-876-3430   Fax 847-768-6921

PROQUIS 9000, a document management/control system, handles all document types including control plans, quality manuals, procedures, drawings, contracts, spreadsheets and even databases. It stores, secures and controls each document independently. Access is tailored for each person. Maintains full change history, holds original documents and automatically notifies personnel of changes. PROQUIS 9000 also links to other areas (products, assets, gages).

Quality America Inc.

  • 7650 E. Broadway, Ste. 208 and 210
  • Tucson, AZ 85710
  • Ph. 800-722-6154   Fax 520-722-6705

Q-Pulse is a complete tool for managing your quality system. Providing much more than just document control, Q-Pulse evaluates audit results, corrective actions and quality costs for clear management direction. Audit schedules, workload appraisals and gap analysis mean users will always be prepared for ISO 9000, QS-9000 or Baldrige assessment.

Quality Systems Integrators

  • P.O. Box 91
  • Eagle, PA 19480
  • Ph. 800-458-0539   Fax 610-458-7555

TMS combines training and document management into one easy-to-use product. Notification of document changes, electronic signatures and automatic updating of training records improve communication and maximize resources. Word processing documents, drawings, flowcharts and other file types stay in their exact form and location. With its indexing system, documents are easily located and viewed. Distribution lists, job requirements, historical information and employee job training are all parts of the standard product. Revision routing, activity tabs and built-in e-mail make this product easy for plant personnel to use. TMS provides a full audit trail and security for addressing auditor concerns. Stand-alone, network and Web products are available.

Quality Systems International

  • 125 Hartwell Ave.
  • Lexington, MA 02421
  • Ph. 781-862-9002   Fax 781-862-9003

Document Control System
QSI's Document Control System is a paperless, integrated system for ISO 9000, QS-9000 and ISO 14000. It features built-in workflow, choice of serial or parallel electronic review or approvals, automated versioning, archiving, backup approvers and status tracking. Training on changes is tracked, and DCRs include escalation.


  • 29002 La Carreterra
  • Laguna Niguel, CA 92677
  • Ph. 949-364-5907   Fax 949-364-5907

Quality Assurance Manual
This very complete quality assurance manual comes on just five diskettes. It covers every aspect of a total quality program, including all the procedures required by ISO 9000 as well as procedures required by FDA GMP and MIL standards and a comprehensive document control selection. The manual contains 1,260 pages, 14 sections, 136 procedures, 344 definitions, more than 300,000 words, 14 checklists and 85 forms. It requires only 5 MB of hard drive space.

Trackware Inc.

  • 101 First St., Ste. 353
  • Los Altos, CA 94022
  • Ph. 408-255-3058   Fax 408-343-0174

QSTracker Document Control System
QSTracker provides powerful and secure document and change control at affordable prices. This integrated system offers control and security for all company documents. Some features include access over your company network, electronic signatures, secure passwords, online viewing and archiving.

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