Ingredients for Quality CRM at Harlan Bakeries
Sage SalesLogix Implemented by Camisa Technologies Inc.
Founded by brothers Doug and Hugh Harlan and their father, Hal, in 1991, Harlan Bakeries Inc. initially was known throughout parts of the Midwest for its “Bigger Better Bagels” in the freezer case. The company added to its regional retail business and began a path of rapid, double-digit growth by producing products for some of the nation’s largest retail grocers, foodservice chains, and retail shops.
Harlan Bakeries is a recognized leader in their industry, earning such awards as:
• “2006 Wholesale Baker of the Year” by Snack Food & Wholesale Bakery magazine
• “2006-2007 Food Plant of the Year” for the Bakery Foods category by Refrigerated & Frozen Foods magazine (April 2007)
• Twelve first-place blue ribbons in the 2007 American Pie Council/Crisco National Pie Championships
• The American Institute of Baking awarded Harlan Bakeries a “ Superior” rating for the ninth consecutive year (November 2006).
Adding to Harlan Bakeries’ great success, the company recently added a formal customer relationship management (CRM) technology strategy to its operations with Sage SalesLogix, a CRM software implemented by Camisa Technologies Inc. of Tempe, Arizona.