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AMP's Drive to Global Quality
by Barry McGee

The supplier has realized that QS-9000's requirement for continuous improvement was one of the biggest benefits of the certification process.

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Choosing Data-Collection Software that Works
by Jim Balent

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The Baldrige: Is It Worth It?
by Taran March

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Implementing Enterprisewide SPC Software
by Ned W. Greenberg

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Quality in Government: An Interview with NIST Director Raymond Kammer
by Elizabeth R. Larson

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1998 Testing Laboratory Guide
by Dirk Dusharme and Laurel Thoennes

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