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    Table of Contents

    ARTICLES

     

     

    Measure for Measure
    Optical comparators measure more than simple dimensions.
    by Tad A. Davis
     

     

    Creating Value From the Inside Out
    Take 10 steps to create value through your internal customers.
    by John Guaspari
     

     

    A Hard Look at Quality Management Software
    You don't have to settle for expensive, generic packages.
    by Mary Beth Nilles
     

     

    Baldrige Award Winner Profile
    Quality Digest interviews Jo Ann Brumit, KARLEE Co. Inc.'s CEO.
    by Robert A. Green
     

     

    Weaving a Quality Industry
    Quality initiatives reshape the textile industry.
    by Timothy G. Clapp, Ph.D.; A. Blanton Godfrey, Ph.D.; Dale Greeson, Roy H. Johnson, Ph.D.; Coleman Rich; and Cliff Seastrunk
     

     

    2001 Vision Systems Guide
    Looking for a vision-based metrology solution? Try our directory.
    by Robert A. Green and Hallie Gorman
     

       
       

    FEATURES

    NEWS DIGEST

    Top Story
    Are Your Investments Performing at Baldrige-Quality Levels?
    F
    or years, the National Institute of Standards and Technology, which administers the Baldrige Award, consistently boasted stock market dominance over the Standard & Poor's 500, claiming more than 1,100-percent growth during the life of the NIST study, while the S&P 500 grew a paltry (by comparison) 228 percent. But what about this last year, the year the stock market came back to reality? An informal survey conducted by Quality Digest found that the Baldrige Index, after years of dominance, might not be invincible after all.

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