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An Era of Positive Change:
The Baldrige Award´s Future
by Elizabeth R. Larson

If its first decade offers any indication, the Barldrige Award´s future will prove both interesting and controverisial

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How to select Design of Experiments Software
by Rich Burnham

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Enhancing Health Care: An ISO 9000 Case Study
by Laura M. Fox

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Profiting From Patience: TQM Pays Off
by Taran March

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Establishing and Effective Calibration System
by Paul W. Ingallinera

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1998 Calibration Software and Services Buyers Guide
by Dirk Dusharme and Laurel Thoennes

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