Today's Specials

  • Build your "House of Quality" with QFD Designer
  • Simplify Processes with Graham Process Charting
  • Comprehensive SPC in SQCpack
  • How to use Patient Satisfaction Data
  • Six Sigma, TQM and more in PathMaker
  • Professional Surveys with SURVEYWin
  •  

    Table of Contents

    ARTICLES

     

     

    Zooming In on Microscopes
    A closer look at how they're used for quality
    by Kennedy Smith
     

     

    2001 Baldrige Award Winner Profile
    Pal's Sudden Service
    by Robert Green
     

     

    Document Control Made Easy
    ISO 9001: 2000's new mandates can be a blessing rather than a curse.
    by Craig Cochran
     

     

    A Quality Outlook for Online Commerce
    Building IT value into the e-business environment
    by Kay M. Nelson, Ph.D.
     

     

    Three Strategies for Aligning Quality Policies, Objectives and Processes:
    Use the transition to ISO 9001:2000 to improve business results.
    by John E. (Jack) West
     

     

    Auditing Software Overview
    Choosing the right software for the right application
    by Robert Green
     

     

    Optical Dimensional Measurement Systems
    Looking for an optical measurement system?
    by Robert Green and Rachel Brill

       

    FEATURES

    NEWS DIGEST

    Top Story
    ISO 9001 Registration Helps Improve Airport Security
    A branch of the U.S. Department of Transportation has achieved conformance to the ISO 9001:2000 quality standard for its process of certifying explosives detection systems found at airports. The Transportation Security Research, Engineering and Development Division (AAR-500), part of the Transportation Security Administration, achieved the registration through Quality Management Institute.

    QUALITY APPLICATIONS

    Faro Technologies Inc.'s FaroArm • Virtek Vision Corp.'s LaserQC

    DEPARTMENTS

    Note: Not all departments run every month. If the link isn't active, the department did not run in this issue.

    First Word
    Letters
    Books
    News Digest
    Quality Applications
    Quality Software
    Columnists

    [Contents]

    Menu Level Above 

     

    This Menu Level 

    [News] [WebLinks] [Columnists]

    Menu  Level Below 

    Copyright 2002 QCI International. All rights reserved.
    Quality Digest can be reached by phone at (530) 893-4095. E-mail:
    Click Here