1999 Document Control Software Buyers Guide

Welcome to the second annual Quality Digest Document Control Software Buyers Guide. Since last year, the size of our guide has grown more than threefold; it features more than 60 companies offering document control software, compared with the 16 companies that appeared previously.

A well-designed and secure document control system has become an important feature for companies pursuing quality processes. To be successful, document control systems should provide a safe and secure place for documents, as well as a means for circulating only the current document revision while keeping old revisions on file. Such a system also needs to allow for creating new revisions, routing them for approval and informing users that a new revision now supersedes the document they are currently using. An ISO 9000 environment should allow some easy way to audit all this.

The guide lists companies that specialize in document control software. To select the software that works best for your company, you need to have a thorough understanding of your documentation department's current document control procedures as well as a good understanding of your company's computing environment. Using this information, contact the vendors that offer the closest match to your needs.

 Once you have identified several vendors, ask each for a functional demonstration package. The only way to know if a document control package will do what you want it to is by exercising it with your documents and procedures. Test-driving is time-consuming; plan on at least one week per package to load it, understand its basic operation and run some tests. Most software companies have customer support departments willing and able to help step you through a program's basic operation.

 The Document Control Software Buyers Guide is intended to provide our readers with helpful information for selecting document control software. Only those companies responding to our faxed questionnaires are listed. A listing in this guide does not imply that a product is endorsed by Quality Digest.


3C Technologies Inc.

  • 6834 Spring Valley Drive, Suite 202
  • Holland, OH 43528
  • Ph. 800-327-6583 Fax 419-868-8993
  • www.3ctech.com  

"Real World" Document and Records Manager
3C Technologies Inc. brings its "real world" expertise in assisting organizations to succeed in ISO 9000 and QS-9000 registration into this document, data control and records management software. Manages hard copy and electronic distribution. Master list with a single click. Hyperlink to actual documents. Send change notices via e-mail automatically.


American Calibration Inc.

  • 4203-G W. Lakeshore Drive
  • Wonder Lake, IL 60097
  • Ph. 815-728-8074 Fax 815-728-8076


Axion Corp.

  • 36 Mill Plain Road, Suite 210
  • Danbury, CT 06811
  • Ph. 203-830-4533 Fax 203-792-8005
  • www.axionsoft.com

4TQ Flow Plus R5 Process Manager
This software captures the logic of business processes using flowcharting concepts, then seamlessly generates process documentation for your choice of word processors. By capturing process steps and textual explanations within a single, easy-to-use package, the software increases productivity by 60 percent, compared with using separate flowcharting and work processing applications.


Blue Mountain Quality Resources Inc.

  • 208 W. Hamilton Ave.
  • State College, PA 16801
  • Ph. 814-234-2417 Fax 814-234-7077
  • www.coolblue.com

Calibration Manager for Windows
This flexible software package is designed to track equipment calibration to meet FDA, ISO 9000 and other quality standards. Easily customizable by the user, it also features world-class report writer Crystal Reports.


Blueridge Technologies Inc.

  • 1505 Bridgeway Ave., Suite 201
  • Sausalito, CA 94965
  • Ph. 415-332-3264 Fax 415-332-3263
  • www.blueridge.com

This is an open solution that operates in a cross-platform, nonproprietary environment. The OPTIX family of cross-platform products includes modules for imaging/document archival and retrieval, workflow and CD/database publishing. The software supports Intel-based systems running Windows 95 or NT, as well as Macintosh and Power Macintosh systems.



  • 10501 Allen Road, Suite 109
  • Allen Park, MI 48101
  • Ph. 313-388-5191 Fax 313-388-6317
  • www.cebos.com

Formative Intelligent Software Tools
The FIST relational database covers all ISO 9000 and QS-9000 requirements within a single package. The Documents System is one of the interconnected components of the complete system, handling traditional document control of policy, procedure, work instructions, forms, drawings and references. The package includes APQP, Audits, Documents, Equipment, Gage, Quality and Training systems.



This Internet/intranet-enabled electronic document vaulting system controls the editing and distribution of documents across a network, intranet and extranet. DocuMaN contains electronic signoff groupings, full indentured relationships (BOM) and programmable change vehicles, such as ECNs, DCRs, etc. Available as stand-alone or as part of an MES.


CimWorks GageTalker

  • 11415 N.E. 128th St.
  • Kirkland, WA 98034
  • Ph. 800-955-7100 Fax 425-820-0437
  • www.cimworks.com

Replace paper and improve productivity on the shop floor with VisualDocs from CimWorks. Perfect for ISO 9000 requirements, VisualDocs uses electronic E-Folders to organize groups of documents, providing quick retrieval and viewing from anywhere on the shop floor.


Comprehensive Computer Solutions

  • 105 Industrial Drive
  • Christiansburg, VA 24073
  • Ph. 800-277-3077 Fax 540-382-1801
  • www.qualtrax.com

This software utilizes state-of-the-art technology to create an intranet-based quality management system that includes document control, nonconformance (corrective action) reporting, internal/external audit reporting, and organizationwide training and maintenance of training records or certifications. Being intranet-based, quality system documentation can be viewed and quality management work can be accomplished via Web browsers on any platform.


Dalet Technologies

  • 50 Broadway, #1500
  • New York, NY 10004
  • Ph. 212-825-3322 Fax 212-825-0182
  • www.dalet.com

Prisma 9000
This is an intranet solution for quality assurance based on Lotus Notes. It provides users with comprehensive control and cost-effective maintenance of quality standards. Prisma's integrated modules address the main requirements of quality assurance: documentation, incidents (customer complaints, nonconformities, etc.) and audits.


DataNet Quality Systems

  • 24567 Northwestern Highway
  • Fourth Floor
  • Southfield, MI 48075
  • Ph. 248-357-2200 Fax 248-357-4933
  • www.winspc.com

WinSPC C/S Navigator
This is a simple-to-use, full-featured and customizable production document manager within the context of a sophisticated enterprisewide, real-time SPC software solution. Opens virtually any PC-based document format and also provides external program launching capabilities.


Definitive Software Inc.

Definitive Scenario Business Edition
This is a decision analysis software application designed for teams and organizations, including finance, sales and marketing, strategic planning, quality and engineering, to create graphical models of a process or business situation. The software contains sophisticated modeling and analysis capabilities, yet is organized around a friendly, nontechnical user interface.


Document Control Systems Inc.

  • 302 West 5400 South, Suite 101
  • Salt Lake City, UT 84107
  • Ph. 801-281-8366 Fax 801-281-8375
  • www.mastercontrol.com

This software provides enterprise strength revision control, routing and approval, training notification and document distribution. Time-based escalation automatically routes documents to a higher authority after the maximum approval time has been reached. Closed-loop notification to all affected users after final approval. Oracle, Microsoft SQL Server, Sybase, Informix. All major e-mail systems.


DOES Institute

  • 519 Deacon Blvd.
  • Winston-Salem, NC 27105
  • Ph. 336-723-3637 Fax 336-723-5109
  • www.does.org

Office Control 9000
Documents are stored automatically according to the requisite ISO/QS/TE-9000 criteria. Complies with standards for document/data control ISO 9000 year 2000 draft guidelines.

ISO step-by-step
Tool for gap analysis, initial document development/guidelines. Training, instructions, templates and case study examples. Forms exported to Office Control 9000.

Document control system for small companies: Document procedures, control, schedule audits, corrective actions, training courses/training needs.


DPI Services Inc.

  • 210 N. Fourth St., Third Floor
  • San Jose, CA 95112
  • Ph. 800-374-2140 Fax 408-918-5295
  • www.qmx.com

DPI Services' QMX software automates your critical business processes such as document control, corrective action and audit tracking. It was designed by a team of quality and software professionals to assist organizations in achieving and maintaining compliance to ISO 9000 and ISO 14000 standards.


Engineered Work Systems Inc.

Formuser Plus for Windows
This software satisfies many clauses for ISO 9000 and QS-9000 requirements. It features notepad capability, online context sensitive form help, RPN automatically calculated, easy-to-use format, complete set of APQP and PPAP documents, and many other quality and engineering documents for QS-9000/ISO 9000.


EtQ Inc.

  • 399 Conklin St., Suite 208
  • Farmingdale, NY 11735
  • Ph. 516-293-0949 Fax 516-293-0784
  • www.etq.com

EtQ Solutions
Manage the creation, approval, distribution and archiving of all controlled documents. EtQ is ready-to-use for such document types as quality manuals, procedures, work instructions and forms. Additional document types and templates can be added without programming. You can even use your current documents that are in Lotus Word Pro, MS Word, etc.


Greco Systems

This software provides a user-friendly manufacturing networking system designed to efficiently relay production information throughout the factory in real time. With modules such as Production Ticket, Electronic Traveler and DNC Networking, data passes automatically from the front office to the shop floor, eliminating cumbersome paper travelers and spreadsheets.


Harpco Systems Inc.

Quality Plus
Tired of writing FMEAs and control plans? Harpco Systems' Quality Plus for Windows can fully automate the FMEA and control plan creation process while increasing their usefulness. In addition, a fully integrated suite of tools that can help you meet all your QS-9000 and ISO 9000 requirements is available.


The Harrington Group Inc.

Document Control 2.0
This lightweight utility will help you organize and track revisions to documents requiring revision control. This program helps you establish a simple and effective document and data control system that is easy to use by all employees.


Imageers Inc.

  • 19 Grand Ave.
  • New Haven, CT 06513
  • Ph. 888-257-7430 Fax 203-624-1124
  • www.imageers.com

This component-based, enterprisewide information management solution is seamlessly linked to ProStyle's ZeroDefect Issue Management. TIMS9000 (NT) greatly assists meeting ISO 9000 nonconformance reporting requirements by retrieving and displaying any file in your enterprise. TIMS indexes every word of every file, including most CAD files and 200 other popular formats.


Infinium Software Inc.

  • 25 Communications Way
  • Hyannis, MA 02601
  • Ph. 508-778-2000 Fax 508-775-3764
  • www.infinium.com


Insite Technology Group Inc.

  • 7055 Eagle Road, Bldg. 5
  • Cleveland, OH 44130
  • Ph. 800-446-8665 Fax 440-826-3431
  • www.insite-inc.com

This quality management software is a comprehensive document control software. Designed to eliminate the need to purchase multiple quality programs, ISOlution is comprised of the following activities: document control, calibration, training, nonconformance tracking, corrective actions, supplier evaluations, SPC, FMEA, control plans and more to help create a paperless environment.


Integral Solutions Inc.

ISI Software Suite
This package provides a complete system for document management and control, which is critical for ISO 9000/QS-9000 compliance. The suite includes DPACT (design), MPACT (manufacturing), OPACT (operator), APACT (auditing) and Migrator Tool. The products are integrated so that relevant information is carried from the design to the manufacturing processes without rekeying.


Intelex Technologies Inc.

  • 93 Skyway Ave., Suite 206
  • Etobicoke, ON M9W 6C7 Canada
  • Ph. 416-679-0119 Fax 416-679-0168
  • www.intelex.com

This document control software is an integral component of the ISOsoft 9000 and ISOsoft 14001 implementation and management software packages. The system allows users to register and control any type of electronic document format. An integrated Web feature automatically creates Web pages and an index for user documents.


Interax Group Inc.

Paradigm Quality
This software works in any industry or organization--manufacturing, all service industries, professional services, government and education. One or multiple standards can be implemented, including ISO 9000, QS-9000 and ISO 14000. It is effective in companies with as few as three people, as well as medium-size and large organizations with thousands of employees.



  • 501 E. Highway 13
  • Burnsville, MN 55337
  • Ph. 612-894-9010 Fax 612-894-0399
  • www.intercim.com

This software provides labor management, material management, quality management, equipment management, shop floor control, manufacturing engineering, and communication and support.


Interspan Inc.

  • 30 N. River Road, Suite 102
  • Des Plaines, IL 60016
  • Ph. 847-803-8870 Fax 847-803-8877
  • www.infovisioninc.com

This document management system helps to electronically organize, manage and distribute a company's documents. Visit Interspan's Web site and download a free evaluation copy.


IQS Inc.

  • 19706 Center Ridge Road
  • Cleveland, OH 44116
  • Ph. 440-333-1344 Fax 440-333-3752
  • www.iqs.com

Manages your master list of documents.

Controls blueprints, material/process specifications.

Manages manufacturing/operations and administrative processes.


ISO 9000 Support Group

The ISO 9000 Support Group's Web site offers an area for demos from the various ISO 9000 software packages. Anyone can access the page, where they can download a demo and further information for dozens of packages. The site's visitors can also place orders or request quotes for particular software.


JK Technologies Inc.

  • 3114 W. Buena Vista Drive
  • Margate, FL 33063
  • Ph. 954-984-9311 Fax 954-968-3153
  • www.jkt9000.com

This document control software handles all aspects of work flow and document control within your company. It tracks current revisions and prints master lists, and allows online approvals with electronic signature protection. One of the most unique features is the DOC9000 Navigator, a flowchart designed for ease of use, understanding and training.


Labtronics Inc.

  • 95 Crimea St.
  • Guelph, ON N1H 2Y5 Canada
  • Ph. 519-767-1061 Fax 519-836-4431
  • www.labtronics.com

Labtronics Inc. manufactures and distributes scientific software for laboratories, especially in the areas of data acquisition/analysis and instrument interfacing.


Meridian Project Systems

  • 1750 Howe Ave., Suite 640
  • Sacramento, CA 95825
  • Ph. 800-850-2660 Fax 916-641-3085
  • www.mps-inc.com

Prolog Manager 5.0
This full 32-bit application has increased functionality and power that allows users to control bidding, buy-out, contracts, changes, costs and project documentation. Create a project-specific Web site. It supports Windows 95 and NT operating systems.



  • 3081 Enterprise Drive
  • State College, PA 16801
  • Ph. 814-238-3280 Fax 814-238-4383
  • www.minitab.com

This is an easy-to-use, highly sophisticated package for data analysis and presentation. It provides more than 200 statistical functions that operate on data stored in row-by-column worksheets. It includes basic statistics, regression analysis, analysis of variance, multivariate analysis, nonparametric analysis, time series analysis, statistical process control, design of experiments, and simulation and distributions.


Murphy Software

  • 1000 Town Center, Suite 1950
  • Southfield, MI 48075
  • Ph. 248-351-0900 Fax 248-351-0906
  • murphysoftware.com

DBQ (Database for Quality)
This multi-user relational database system automates the quality control process. DBQ organizes quality information and coordinates the entire quality effort, including data collection, record keeping, SPC, gaging, traceability, certificates of analysis, Pareto charting, statistical analysis and customized reporting. It promotes compliance with ISO 9000 industry standards.


New Learning Systems

Q-Skills: Business Performance Improvement Suite
Combine documentation and flowcharting in one easy step! Within minutes, an inexperienced user can create accurate, consistent flowcharts with process mapping capabilities. Record times and costs, attach subprocesses, swimlane grouping. Q-Skills "validity checker" makes sure your flowchart is correct. When complete, written documentation is automatically created in Word or intranet format.


Nextpoint Systems Inc.

  • 940 Saratoga Ave., Suite 100
  • San Jose, CA 95129
  • Ph. 408-615-7193 Fax 408-615-0272
  • www.nextpointsi.com

This system seamlessly integrates document control capabilities with related processes for revision history, document change forum, audits, nonconformance and corrective action management, and management review and reporting. Designed to support the implementation and maintenance of quality standards documents, it also serves as a practical platform for achieving enterprisewide quality management systems.



PARAGON Project Management System
This business-critical decision support software helps construction executives manage programs and projects more efficiently. PARAGON 4.0 will help you protect your bottom line and increase profitability by managing cost, risk and client communications effectively.


Pilgrim Software Inc.

This is the leading ISO 9000/QS-9000 compliant document management system on the market. Designed as a multiplatform, open database document management system, DOCUMENT CONTROL can be tailored to the specific enterprisewide operational requirements of medium and large organizations in the business, manufacturing, service and government sectors.


The Pister Group Inc.

  • 550 Eglinton Ave. W.
  • Toronto, ON M5N 3A8 Canada
  • Ph. 905-886-9470 Fax 905-764-6405
  • www.pister.com

DC-PRO Document Control
The software's key elements include recording release information, maintaining change history, linking directly to documents and providing a master document list. The system will operate on a network and offers document access security.


PowerWay Inc.

  • 6919 Hillsdale Court
  • Indianapolis, IN 46250
  • Ph. 317-598-1760 Fax 317-598-1740
  • www.powerway.com

PowerWay Document Management Solution
This affordable and feature-rich software manages the lifecycle of your business-critical documents, including Microsoft Office, Adobe PDF and CAD files. Seamlessly integrated, PowerWay Desktop, PowerWay Document Manager and PowerWay Intranet Publisher can be deployed rapidly so you can recover your investment in weeks, not years.


PQ Systems Inc.

  • 10468 Miamisburg-Springboro Road
  • Miamisburg, OH 45342
  • Ph. 937-885-2255 Fax 937-885-2252
  • www.pqsystems.com

Quality Workbench Professional
This powerful, dynamic software revolutionizes the administration of any quality management system. Its modules include Document Control, Audits, Nonconformities, Customer Care and Intraview, a dynamic Web interface product. This client/server solution will help organizations comply with standards such as ISO 9000 and QS-9000.


Project Assistants Inc.

This powerful, easy-to-use, affordable new Microsoft Project 98 companion product provides the state-of-the-art automation you need to integrate your organization's methodologies, processes and best practices with Microsoft Project. Now you can easily incorporate your Word documents, Excel spreadsheets and other methodology templates with your Microsoft Project plan.


Proquis Inc.

  • 3158 River Road
  • Des Plaines, IL 60018
  • Ph. 847-768-6630 Fax 847-768-6921
  • www.proquis.com

This document management/control system handles all document types, including control plans, quality manuals, procedures, drawings, contracts, spreadsheets--even databases. It stores, secures and controls each document independently, and is access-tailored for each person. Full change history. Holds original documents. Automatically notifies changes. Links to other areas (e.g., products, assets, gages).


QIS & Associates of Canada

  • 30 Brown St.
  • Barrie, ON L4N 7V4 Canada
  • Ph. 705-733-2044 Fax 705-733-3019

Quality Workbench (Canadian distributors)
This system provides a foundation for gathering and maintaining objective evidence with computerized systems for: document control, customer complaints, nonconformances, corrective and preventive actions, and internal auditing.


QT Associates

  • 9815J Sam Furr Road #222
  • Huntersville, NC 28078
  • Ph. 800-274-7380 Fax 800-396-5305

Quality Training Documentation Manager
for Windows 95 facilitates planning, scheduling and monitoring the classes and students within a quality training curriculum. It maintains student records, showing both required and completed courses. It also processes course and SOP revisions, and provides retraining reminders. Includes a full set of reports.


QTech Systems Inc.

  • 5200 W. 73rd St.
  • Minneapolis, MN 55439
  • Ph. 888-232-6900 Fax 612-897-6517
  • www.qtech.com

ISO Point Document Controller
This easy-to-use document management software is designed to be scalable for companies of all sizes. It runs on a single workstation computer or on a corporate intranet. ISO Point allows users to track, manage, view and print their ISO 9000 documentation with a convenient master list customized by the document administrator.


Quality America Inc.

Q-Pulse (Distributor)
This is a complete tool for managing your quality system. Providing much more than just document control, Q-Pulse evaluates audit results, corrective actions and quality costs for clear management direction. Audit schedules, workload appraisal and gap analysis means users will always be prepared for ISO 9000, QS-9000 or Baldrige assessment.


Quality Systems Integrators

  • 60 Pottstown Pike
  • Eagle, PA 19480
  • Ph. 610-458-0539 Fax 610-458-7555
  • www.qsi-inc.com

This software combines training and document management into one easy-to-use product. Notification of document changes, electronic signatures and automatic updating of training records improves communications and maximizes resources. Revision routing, activity tabs and built-in e-mail make this product fun and easy to use for plant personnel.


Quality Systems International

  • 125 Hartwell Ave.
  • Lexington, MA 02421
  • Ph. 781-862-9002 Fax 781-862-9003
  • www.qualitysys.com

Document Control System
This paperless, integrated system for ISO 9000, QS-9000 and ISO 14000 features built-in workflow, choice of serial or parallel electronic review or approvals, automated versioning, archiving, backup approvers and status tracking. It tracks training on changes, and DCRs include escalation.


Ringwood Software

  • 59 Stiles Road, Suite 205
  • Salem, NH 03079
  • Ph. 800-949-6753 Fax 603-894-4483
  • www.ringwood.com

Trove for Manuals
This Intranet-based online documentation presentation solution is used for policy, procedure, departmental, regulatory and technical manuals. Trove is also used for knowledge base operational information. This proven solution is in use throughout corporate America and around the world.



  • 29002 La Carreterra
  • Laguna Niguel, CA 92677
  • Ph. 949-364-5907 Fax 949-364-5907

Quality Assurance Manual
This very complete quality assurance manual, containing 1,260 pages and 14 sections, covers every aspect of a total quality program, including all the procedures required by ISO 9000, procedures required by FDA GMP and MIL standards, and a comprehensive document control section.

Configuration Management Manual
This manual, containing 320 pages and nine major sections, covers all aspects of a configuration management program.


Rush Creek Software Corp.


Ryan Enterprise

  • P.O. Box 3100
  • Wrightwood, CA 92397
  • Ph. 760-249-5248 Fax 760-249-3538
  • www.ryanqc.com


Software Productivity Center Inc.

  • 1122 Mainland St., Suite 460
  • Vancouver, BC V6B 5L1 Canada
  • Ph. 604-662-8181 Fax 604-689-0141
  • www.spc.ca

A comprehensive set of software engineering templates that kickstart the documentation of the development process. EssentialSET is compliant with CMM levels 2 and 3, and the ISO 9000-1 standards for software.

Whether for ISO certification or simply to improve the quality of software, ISOplus helps create quality systems documentation. It contains more than 100 documents and conforms to ISO 9000-1 standards for software.



This is the only flowcharter that helps you think through your process interactively. Begin by writing down the main ideas in an outline and see your flowchart drawn for you instantly. As you add details, such as new steps or levels, allCLEAR updates your chart immediately.


Stat-Ease Inc.

  • 2021 E. Hennepin Ave., Suite 191
  • Minneapolis, MN 55413
  • Ph. 612-378-9449 Fax 612-378-2152
  • www.statease.com

This software sets up and analyzes powerful two-level factorials that identify the critical factors for improvement of products and processes.

This software includes all that Design-Ease does, plus 3-D response surface optimization for product and process improvement.


System Solvers Ltd.

Project Integrator
This innovative software tool significantly improves the delivery success and bottom line of any team-oriented project. It completely orchestrates all aspects of the execution of a project and associated software tools across all team members, both local and remote, via a central repository, process knowledge base and analysis foundation for all project information.



  • 6969 Transcanada #225
  • St. Laurent, PQ H4T 1V8 Canada
  • Ph. (800) 665-3003 Fax (514) 339-9776
  • www.systemcorp.com

Office Control 9000
This software facilitates the transition to ISO 9000:2000 compliance and provides ISO 9000 and QS-9000 best practices and customer-defined security. Designed to allow users to create, modify and store documents in any Windows-compatible file format, it also automates work flow and routing for document review, approvals and audits, and maintains automated master lists and historical version control.


Technology International Inc.

  • 429 W. Airline Highway, Suite S
  • LaPlace, LA 70068-3817
  • Ph. 504-652-1127 Fax 504-652-1196
  • www.go-tii.com

QSA: Quality Self-Assessment
Based on the Baldrige Award criteria, QSA allows the documentation of company information and business statistics corresponding to the topic areas of the award examination criteria. The compiled data generated through this software offers a basis for submitting an award application or for conducting detailed self-assessment, training, managerial and operational planning. Runs on Windows 3.1 or higher.


Trackware Inc.

  • 101 First Street, Suite 353
  • Los Altos, CA 94022
  • Ph. 408-255-3058 Fax 408-343-0174
  • www.trackware.com

This document control system offers users the ability to electronically create, change and store documents over the network. Some features are: electronic signatures, change control, archiving, control of documents at external locations, and password protection for changes control. For more information, please see our ad.

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