ISO 9000 Registrar Directory and
Consultants Guide





ABS Quality Evaluations Inc.
16855 Northcase Drive
Houston, TX 77060
Contact: Dee Elliott
Ph. 713-873-9400
Fax 713-874-9564

ABS QE is an internationally known and respected provider of management system auditing and certification services with accreditations through RvA, RAB, INMETRO and UKAS. Headquarters are in Houston, with offices in Cleveland; Detroit; Monterrey, Mexico; London; Singapore; and Sao Paulo and Rio de Janeiro, Brazil.


AFAQ
1101 Perimeter Drive
Schaumburg, IL 60173
Contact: Michele Robbennolt
Ph. 708-330-0606
Fax 708-330-0707

AFAQ is a global ISO 9000/ISO 14000 registrar with more than 5,000 certificates in 33 countries. AFAQ is the 4th-largest registrar in the world and a founding member of EQNet. AFAQ covers all 39 European Union scopes and specializes in personal protective equipment, telecommunication terminals, gas appliances and medical devices.


AGA Quality
8501 E. Pleasant Valley Road
Cleveland, OH 44131
Contact: Daryl Parker
Ph. 216-524-4990
Fax 216-642-3463

AGA Quality is an accredited third-party quality systems registrar for ISO 9000 and QS-9000. AGA Quality is also aggressively pursuing formal ISO 14000 EMS registrar accreditation.


AIB Registration Services
1213 Bakers Way
Manhattan, KS 66502
Contact: Bill Pursley
Ph. 913-537-4750
Fax 913-537-1493

AIB Registration Services (AIBRS) was established in response to the growing need of basic food processing, manufacturing and service industries and its suppliers to demonstrate that they posses a quality management system that meets specified customer requirements. AIBRS was established in 1994 as an independent training and registration service by the American Institute of Banking, a not-for-profit corporation incorporated in 1922 to provide services to the food-processing and allied industries.


American Association for Laboratory Accreditation
656 Quince Orchard Road, Ste. 620
Gaithersburg, MD 20878
Contact: Peter S. Unger
Ph. 301-670-1377
Fax 301-869-1495

A2LA was formed in 1978 to formally recognize the competence of testing laboratories. A2LA's registration services cover SIC codes 281-Industrial Inorganic Chemicals; 286-Industrial Organic Chemicals; 382-Measuring and Controlling Devices; and 873-Research and Testing Services.


American Quality Assessors
1200 Main St., Ste. M107
Columbia, SC 29201
Contact: Frank Deg
Ph. 803-779-8150
Fax 803-779-8109

AQA is an accredited (ANSI/RAB), nonprofit ISO 9000/QS-9000 registrar with a mandate to help firms achieve registration in a timely, cost-effective manner. We have a business-first interpretation of the ISO 9000 standards and view them as tools for businesses to increase their profitability and competitiveness.


American Society
of Mechanical Engineers
345 E. 47th St.
New York, NY 10017
Contact: David Wizda
Ph. 212-705-8590
Fax 212-705-8599

ASME is a world leader in conformity assessment for industries associated with the mechanical engineering profession. More than 4,000 companies throughout the world hold ASME certificates in one of our programs.


AOQC Inc.
650 North Sam Houston Parkway East, Ste. 228
Houston, TX 77060
Contact: Tim Trott
Ph. 713-591-7882
Fax 713-448-5602

AOQC provides worldwide assessments and registration services of quality management systems. Initially established in the United Kingdom in 1988, AOQC Ltd. is accredited by UKAS. AOQC can provide certification to companies around the world.


AV Qualité
2900 Wilcrest, Ste. 300
Houston, TX 77042
Contact: Krissi Temple
Ph. 713-465-2850
Fax 713-465-1182

AV Qualité (AVQ) offers a partnership approach for certification of quality systems with added value. AVQ is accredited by RAB and associated with Group AIB-Vincotte, the leading certification body of Belgium.


Bellcore
6 Corporate Plaza
Piscataway, NJ 08854
Contact: Edward Barabas
Ph. 908-699-3739
Fax 908-336-2244

Bellcore's functions include the development of hardware and software quality requirements, the assessment of suppliers' conformance against these requirements and the performance of buyer quality assurance. All of these services utilize the extensive experience of Bellcore Engineers in software and hardware quality assurance, quality system auditing, production processes, international standards and telecommunications to provide an ISO 9000 registration program.


British Standards Institution
8000 Towers Crescent Drive, #1350
Vienna, VA 22182
Contact: Miranda Foote
Ph. 703-760-7828
Fax 703-761-2770

The world's most experienced ISO 9000 registrar, with quality system registrations to QS-9000, ISO 14000, EN46000 and TickIT. BSI is also designated under most European CE Marking Directives.


Bureau Veritas
Quality International
North American Central Offices
Jamestown, NY 14701
Contact: Greg Swan
Ph. 716-484-9002
Fax 716-484-9003

BVQI is an international registrar with eight offices in the United States and more than 50 worldwide. Direct, multiple accreditation and a broad range of products provide excellent choices to clients.


Centerior Registration
Services
300 Madison Ave.
Toledo, OH 43652
Contact: Bill Niedzwiecki
Ph. 419-249-6101
Fax 419-249-4126

Centerior Registration Services, an ISO/QS-9000 quality system registrar, is dedicated to establishing quality partnerships and providing a registration process that is informative, insightful and pleasant.


Ceramic Industry
Certification Scheme Ltd.
Queens Road
Stoke-on-Trent ST4 7LQ
United Kingdom
Contact: Myriam Brunsdon
Ph. 447-824-11008
Fax 447-824-12331

CICS Ltd. is the only accredited third-party certification body in the world specializing in the ceramic and associated industries. Accredited to EN-45012 quality management system certification and to EN-45011 product conformity certification.


CGA Approvals
International Approval
Services Canada Inc.
55 Scarsdale Road
Toronto, ON M3B 2R3, Canada
Contact: Richard Morgan
Ph. 416-447-6468
Fax 416-447-7067

International Approval Services Canada Inc. is a joint venture of the Canadian Gas Association and the American Gas Association. We are a registrar for ISO 9000 quality systems, a certification agency and we offer special inspection services for gas equipment.


Davy Registrar Services Inc.
One Oliver Plaza
Pittsburgh, PA 15222-2604
Contact: Leroy Pfennigwerth
Ph. 412-566-3086
Fax 412-566-5290

DRS is an ANSI-RAB-accredited registrar and also accredited by the Dutch Council for Accreditation (RvA). Registration services include review of manuals and procedures, preassessments, certification audits and registration maintenance.


DLS Quality
Technology Assoc.
108 Hallmore Drive
Camillus, NY 13031
Contact: Duane Dodge
Ph. 315-468-5811
Fax 315-468-5811

DLS is accredited by ANSI/RAB. Our primary focus is in electronics, primary metals and the measuring, analyzing and controlling instrument fields. DLS is a customer-oriented registrar.


DNV Certification
16340 Park Ten Place
Houston, TX 77084
Contact: Steve Cumings
Ph. 713-579-9003
Fax 713-647-2842

DNV is an accredited registrar for ISO 9000 and QS-9000, with separate units that hold a total of 13 accreditations for registration. U.S. certification is performed from five U.S. offices, located in: Atlanta; Detroit; Houston; Long Beach, California; and River Edge, New Jersey. This registrar has issued more than 6,000 ISO 9000 certificates worldwide (more than 850 in the U.S.), less than 13 direct accreditations, including the RAB (U.S.), RvA (Netherlands) and UKAS (U.K.). For QS-9000, DNV currently holds both RAB and RvA accreditation. UKAS and TGA (Germany) accreditations are expected shortly.


Eagle Registrations Inc.
3212 Winding Way
Dayton, OH 45419
Contact: Chris Shillito
Ph. 513-293-3377
Fax 513-293-0220

Eagle was founded in November 1994 to provide qualified, competent, efficient and affordable ISO 9000 and QS-9000 training, assessment and third-party registration. Eagle's goal is not to be the biggest registrar, but the best.


Electronic Industries
Quality Registry Inc.
2500 Wilson Blvd.
Arlington, VA 22201-3834
Contact: Miguel Gaitan
Ph. 703-907-7563
Fax 703-907-7966

The Electronic Industries Quality Registry (EQR) was established by the Electronic Industries Association (EIA) in January 1993. The primary objective in forming EQR was to provide an ISO 9000 registration capability for the electronic and telecommunications industries and their customers.


Entela Inc. Quality System Registration Division
2890 Madison Ave.
Grand Rapids, MI 49548-1206
Contact: Mary Poe
Ph. 800-888-3787
Fax 616-248-9690

Accredited by RAB and RvA, Entela Inc. QSRD offers preassessments and ISO 9000 and QS-9000 registration services, as well as public training on QS-9000 and internal auditing.


Factory Mutual
Research Corp.
1151 Boston-Providence Turnpike
Norwood, MA 02062E
Contact: John Hill
Ph. 617-255-4972
Fax 617-762-9375

FMRC is accredited by OSHA as a nationally recognized testing laboratory. We test, evaluate and certify products, materials and services used in industrial loss prevention and control; and register suppliers' quality systems conforming to the ISO 9000 standards.


GBJD Registrars Ltd.
9251-8 Yonge St., Ste. 310
Richmond Hill, ON L4C 9T3, Canada
Contact: Ray Grayston
Ph. 416-218-5594
Fax 416-222-1146

GBJD (SIRA Certification Service) Registrars are accredited by NACB (UK), Notified Body (Europe) for medical devices/explosive atmospheres products. Wide scope approvals, including software TickIT, QS-9000/ISO 14000/EN46000 are available. Auditors are IQA/RAB.


Global Registrars
4700 Clairton Blvd.
Pittsburgh, PA 15236
Contact: Walter Thompson
Ph. 412-884-2290
Fax 412-884-2268

ANSI-RAB and RvA accredited quality system registrar providing registrations to a wide array of manufacturers and service providers. Small business program and multisite registration discount available.


HSB Registration Services
595 E. Swedesford Rd.
Wayne, PA 19087
Contact: Janet Kowalski
Ph. 484-582-1419
Fax: 484-582-1802

HSB Registration Services is accredited by the ANAB to provide third-party certification to ISO 9001, ISO 14001, ISO 13485, and AS 9100.


Inchcape Testing Services
313 Speen St.
Natick, MA 01760
Contact: Lisa Marie Brophy
Ph. 508-647-5147
Fax 508-647-6714

Inchcape Systems Registration/Intertek Services was the first U.S.-based registrar to receive accreditation for its ISO 9000 certification services from the RvA in July 1991. Intertek also became the first U.S.-based registrar to achieve accreditation for its environmental management system certification services by UKAS. Intertek Services holds accreditation with the ANSI/RAB and RvA for both ISO 9000 and QS-9000 and with UKAS for ISO/DS 14001/BS 7750.


Instituto Mexicano de Normalización y Certificación A.C.
Manuel Maria Contreras No. 133, 1er. Piso, Col. Cuauhtémoc
Ciudad de Mexico, DF 06470, Mexico
Contact: Joel Narváez Nicto
Ph. 525-5664750
Fax 525-5454546

Instituto Mexicano de Normalización y Certificación A.C. (IMNC) was founded in 1993 to offer standardization and third-party certification services in fields such as quality management systems, metrology, tourism and others. IMNC certificates are used (in part) to fulfill the requirements of the Mexican government in official certifications.


ISOQAR Inc.
P.O. Box 347
East Longmeadow, MA 01028-0347
Contact: Joseph Murphy
Ph. 413-567-1297
Fax 413-567-4514

ISOQAR is an independent, UKAS-accredited, third-party assessment body offering low-cost ISO 9000 registrations that are particularly attractive to smaller companies. ISOQAR assesses a wide range of manufacturing and service companies. It also provides preassessments and internal auditor training.


KEMA-Registered Quality Inc.
4379 County Line Road
Chalfont, PA 18914
Contact: H. Pierre Salle
Ph. 215-822-4258
Fax 215-822-4285

KEMA-Registered Quality is an ISO 9000 registrar (RvA and ANSI-RAB accredited; QS-9000 and ISO 14000 during 1996). KEMA is a Notified Body for medical devices, telecommunications, machinery and EMC.


Kemper Registrar Services
Plaza One Bldg., Ste. 305
1 State Hwy. #12
Flemington, NJ 08822
Contact: Bryce E. Cavson, Sr.
Ph. 908-806-7498
Fax 908-806-6937

Kemper Registrar Services Inc. (KRS), an affiliate of The Kemper National Insurance Companies, offers third-party registration services to specifically meet their clients' needs. With more than 83 years of professional experience in third-party quality system auditing, Kemper provides the consistency necessary for a long-term relationship while responding at the speed of business.


KPMG Quality Registrar
150 John F. Kennedy Parkway
Short Hills, NJ 07078
Contact: Wendi M. Whilden
Ph. 201-912-6552
Fax 201-912-6050

KPMG Quality Registrar offers accredited third-party ISO 9000 and QS-9000 registration services, including CE Mark for Medical Devices and TickIT. KPMG QR provides personalized, client-oriented services.


Litton Systems Canada Ltd.
25 City View Drive
Etobicoke, ON M9W 5A7, Canada
Contact: Steve Barfoot
Ph. 800-267-0861
Fax 416-246-2049

Litton Systems Canada Ltd. has been successfully operating in Toronto since 1960. LSL QSR has extensive quality assurance expertise and offers quality system registration to ISO 9000 and other quality system standards through its North American offices in Halifax, Nova Scotia; Montreal, Ottawa, Quebec; Toronto; Calgary, Alberta; Pittsburgh; and Washington, D.C. LSL QSR currently holds and maintains both the Standards Council of Canada (SCC) and the Registrar Accreditation Board accreditation.


Loss Prevention
Certification Board
Melrose Ave.
Borehamwood
Hertfordshire WD6 2BJ
United Kingdom
Contact: James Winter
Ph. 44-181-236-9600
Fax 44-181-236-9601

The LPCB approves fire and security products throughout the world. The LPCB list is the essential reference for those having a responsibility for the design, specification and purchase of fire and security protection products and services.


Lloyds Quality Registrar
33-41 Newark St.
Hoboken, NJ 07030
Contact: Jill Quist
Ph. 201-963-1111
Fax 201-963-3299

LRQA (USA) is one of the leading registrars in the United States. LRQA was the first registrar to gain accreditation from the NACCB and the first U.K. company to receive RvA and DAR accreditations. It has recently extended beyond quality to become a full-service provider for the certification of management systems, including environmental and QS-9000 systems, EC Directives and CE Marking.


Moore Stephens Doeren Mayhew L.L.C.
755 West Big Beaver Road
Troy, MI 48084-0231
Contact: James A. Koepke
Ph. 810-244-3000
Fax 810-244-3010

Moore Stephens Doeren Mayhew Registrar L.L.C., a sister company of one of the largest certified public accounting firms in Michigan, has been providing services to a wide variety of clients and industries since 1932.


National Quality Assurance
4 Post Office Square Road
Acton, MA 01720
Contact: Bob Parsons
Ph. 800-649-5289
Fax 508-263-0785

NQA offers registration of quality management systems to ISO 9000, EN 29000 and BS 5750. NQA received its NACCB accreditation in early 1990.


NSAI
5 Medallion Center
Merrimack, NH 03054
Contact: Richard Bernier
Ph. 603-424-7070
Fax 603-429-1234

NSAI is a worldwide provider of certification services as well as a notified body to all required European directives. We also offer product certification as well as certification to the new ISO-310/ISO 14000 environmental standard.


NSF International
3475 Plymouth Road
Ann Arbor, MI 48113-0109
Contact: Randy Dougherty
Ph. 313-769-8010
Fax 313-769-0109

NSF International was chartered in 1944 as a nongovernmental, not-for-profit organization to provide third-party services related to public health safety and the environment. Under its charter, NSF develops and maintains consensus standards by the use of committees comprised of individuals representing all parties of interest-public health and regulatory facilities, users and industry.


OMNEX-AQSR
P.O. Box 15019
Ann Arbor, MI 48106
Contact: Dawn Beaver
Ph. 313-480-9940
Fax 313-480-9941

OMNEX-AQSR (accredited by ANSI-RAB) was founded to perform third-party certification of quality management systems. OMNEX-AQSR specializes in the automotive industry (QS-9000) and is dedicated to providing audits of the highest quality.


OTS Quality Registrars
10700 N.W. Freeway, Ste. 455
Houston, TX 77092-7316
Contact: Ron Platt
Ph. 800-899-8298
Fax 713-688-9590

OTS is RvA-accredited with a memorandum of understanding from KIWA (Holland). Scope of accreditation includes mining, quarrying, chemicals, fibers, rubber, plastics, metals, machinery and equipment, wholesale trade (distributors), business services, transportation, and electrical and optical equipment, including semiconductors.


PECS QA
533 Main St.
Acton, MA 01720
Contact: Richard Dunne
Ph. 508-263-4811
Fax 508-263-5734

Professional, Environmental Caring Services (QA), PECS, offers customized service for professional, automotive, health-care and environmental organizations to the management system standards ISO 9000, QS-9000 and BS 7750 series. PECS' Small Business Division caters to companies employing 10 persons or less, ensuring the most cost-effective certification for small businesses.


Performance Review Institute
161 Thornhill Road
Warrendale, PA 15086-1527
Contact: Jim Borczyk
Ph. 412-772-1616
Fax 412-772-1699

Performance Review Institute of Warrendale, PA, currently offers consensus audit programs in the National Aerospace and Defense Contractors Accreditation Program, as well as ISO 9000 registration.


Perry Johnson Inc.
3000 Town Center, Ste. 630
Southfield, MI 48075
Contact: Terry Boboige
Ph. 800-800-7910
Fax 810-358-0882

Perry Johnson Registrars Inc. (PJR) is a new company built on the foundation of Perry Johnson Inc. (PJI), an ISO 9000 training organization. PJI has been in business for 14 years and is the largest ISO 9000 training company in North America. Through its certified lead assessors class, in the last two years PJI has trained more than half of all lead assessors in the United States, Canada and Mexico.


Quality Certification Bureau
9650-20 Ave., Ste. 103
Edmonton, AB T6N 1G1, Canada
Contact: John Riley
Ph. 800-268-7321
Fax 403-496-2464

Quality Certification Bureau is accredited by both the RvA and the Standards Council of Canada. Our focus is on building long-term relationships with small- and medium-size companies.


Quality Management
Institute
90 Burnhamthorpe Road West, Ste. 300
Mississauga, ON L5B 3C3, Canada
Contact: Bill Zub
Ph. 905-272-3920
Fax 905-272-3942

QMI is a private, independent organization. Accredited by SCC, RAB and RvA, QMI offers registration and training to ISO 9000 and QS-9000. Also offers training in ISO 14000.


Quality Systems Registrars
13873 Park Center Road
Herndon, VA 22071-3279
Contact: Scott Kleckner
Ph. 703-478-0241
Fax 703-478-0645

Quality system registration services to the ISO 9000 series and QS-9000 quality system requirements. QSR is accredited by the RAB and RvA.


QUASAR, Quality Systems Assessment Registrar
7250 W. Credit Ave.
Mississauga, ON L5N 5N1, Canada
Contact: Richard Kitney
Ph. 905-542-0547
Fax 905-542-1318

QUASAR is a division of CWB. For 50 years the CWB has audited and certified companies in 22 countries and has more than 2,500 client companies. QUASAR serves 19 different industries.


Scott Quality
Systems Registrars Inc.
8 Grove St., Ste. 200
Wellesley, MA 02181
Contact: Alan Gray
Ph. 617-239-1110
Fax 617-239-0433

Scott Quality Systems Registrars Inc. is accredited by the RvA to provide assessment, certification and surveillance of quality management systems to the ISO 9000 series quality standard.


SGS International
Certification Services Inc.
Meadows Office Complex
301 Route 17 North
Rutherford, NJ 07070
Contact: Lisa Wagner
Ph. 800-747-9047
Fax 201-935-4555

SGS is a leader in registration and training, having certified more than 10,000 locations worldwide to the ISO 9000, QS-9000 and DIS ISO 14001 standards.


Sira Certification Service
South Hill
Chislehurst, Kent BR7 5EH
United Kingdom
Contact: Peter Blackwell
Ph. 441-814-672636
Fax 441-812-951990

Sira Certification Service is the certification arm of SIRA Test and Certification Ltd. It is an independent company whose principal occupation is the certification of products for use in explosive atmospheres.


Smithers Quality Assessments
425 W. Market Street
Akron, OH 44303-2099
Contact: John R. Sedlak
Ph. 216-762-4231
Fax 216-762-7447

Smithers Quality Assessments Inc. is a wholly owned subsidiary of Smithers Scientific Services Inc.


SRI Quality System Registrar
2000 Corporate Drive, Suite 330
Wexford, PA 15090
Contact: James H. Bytmar
Ph. 412-934-9000
Fax 412-935-6825

SRI Quality System Registrar Inc., an internationally accredited ISO 9000 and QS-9000 registrar, serves a broad range of basic manufacturing and metals industry companies throughout the United States and Canada.


TRA Certification
700 Beardsley Ave.
Elkhart, IN 46515
Contact: Dean Hupp
Ph. 219-264-0745
Fax 219-264-0740

TRA provides compliance assessments of quality systems to the ISO 9000 and QS-9000 standards, and grants registrations accredited by RAB and RvA.


TÜV America Inc.
5 Cherry Hill Drive
Danvers, MA 01923
Contact: Dave Dougherty
Ph. 508-739-7075
Fax 508-762-8414

Companies seeking a partner in continuous process improvement, a refreshing certification process, high international recognition and experienced, full-time auditors choose TÜV America as their ISO 9000/QS-9000 accredited registrar.


TÜV Essen
2099 Gateway Place, Ste. 200
San Jose, CA 95110
Contact: Olga Rada
Ph. 408-441-7888
Fax 408-441-7111

TÜV Essen is accredited to offer ISO 9000 and QS-9000 quality system certification services worldwide, as well as product-compliance testing services through its Product Safety Division.


TÜV Rheinland
of North America Inc.
12 Commerce Road
Newton, CT 06470
Contact: Valerie Moger
Ph. 203-426-0888
Fax 203-426-3156

TÜV Rheinland of North America Inc. offers ISO 9000/QS-9000 registrations to manufacturing and service organizations. TÜV Rheinland of North America is accredited by the RvA and the RAB, both of which include QS-9000 qualification. We are also a member of TÜV CERT, with accreditation from the DAR/TGA (Germany).


Underwriters Laboratories
333 Pfingsten Road
Northbrook, IL 60062
Contact: Kelly Wright
Ph. 847-272-8800
Fax 847-509-6219

Underwriters Laboratories Inc. is the leading quality system registrar headquartered in the United States. UL has registered more than 1,300 facilities. UL's ISO 9000 registration program is accredited by the RvA, the Standards Council of Canada and ANSI/RAB.


Vehicle Certification Agency
Colonial House Office Park
42000 W. 6 Mile Road
Northville, MI 48167
Contact: Trevor Davies
Ph. 810-344-2190
Fax 810-344-2191

VCA (as the U.K.-type approval authority) has more than 17 years' experience in reviewing, auditing and approving the quality systems of manufacturers of vehicles and related components and systems.


Warnock Hersey
Professional Services Ltd.
8810 Elmslie St.
La Salle, PQ H8R 1V8, Canada
Contact: Daniel Desilets
Ph. 514-366-3100
Fax 514-366-5350

Warnock Hersey provides listing and follow-up services for certification of building materials, components and systems, fuel-burning equipment, plumbing fixtures, fittings and pipe, wood and treated wood products, fire extinguisher recharge facilities and electrical products to nationally recognized standards or specifically designated requirements of jurisdictional authorities.