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Table of Contents

ARTICLES

 

 

Zooming In on Microscopes
A closer look at how they're used for quality
by Kennedy Smith
 

 

2001 Baldrige Award Winner Profile
Pal's Sudden Service
by Robert Green
 

 

Document Control Made Easy
ISO 9001: 2000's new mandates can be a blessing rather than a curse.
by Craig Cochran
 

 

A Quality Outlook for Online Commerce
Building IT value into the e-business environment
by Kay M. Nelson, Ph.D.
 

 

Three Strategies for Aligning Quality Policies, Objectives and Processes:
Use the transition to ISO 9001:2000 to improve business results.
by John E. (Jack) West
 

 

Auditing Software Overview
Choosing the right software for the right application
by Robert Green
 

 

Optical Dimensional Measurement Systems
Looking for an optical measurement system?
by Robert Green and Rachel Brill

   

FEATURES

NEWS DIGEST

Top Story
ISO 9001 Registration Helps Improve Airport Security
A branch of the U.S. Department of Transportation has achieved conformance to the ISO 9001:2000 quality standard for its process of certifying explosives detection systems found at airports. The Transportation Security Research, Engineering and Development Division (AAR-500), part of the Transportation Security Administration, achieved the registration through Quality Management Institute.

QUALITY APPLICATIONS

Faro Technologies Inc.'s FaroArm Virtek Vision Corp.'s LaserQC

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