1999 Document Control Software Buyers Guide
Welcome to the second annual Quality Digest Document Control Software Buyers Guide. Since last year, the size of our guide has grown more than threefold; it features more than 60 companies offering document control software, compared with the 16 companies that appeared previously.
A well-designed and secure document control system has become an important feature for companies pursuing quality processes. To be successful, document control systems should provide a safe and secure place for documents, as well as a means for circulating only the current document revision while keeping old revisions on file. Such a system also needs to allow for creating new revisions, routing them for approval and informing users that a new revision now supersedes the document they are currently using. An ISO 9000 environment should allow some easy way to audit all this.
The guide lists companies that specialize in document control software. To select the software that works best for your company, you need to have a thorough understanding of your documentation department's current document control procedures as well as a good understanding of your company's computing environment. Using this information, contact the vendors that offer the closest match to your needs.
Once you have identified several vendors, ask each for a functional demonstration package. The only way to know if a document control package will do what you want it to is by exercising it with your documents and procedures. Test-driving is time-consuming; plan on at least one week per package to load it, understand its basic operation and run some tests. Most software companies have customer support departments willing and able to help step you through a program's basic operation.
The Document Control Software Buyers Guide is intended to provide our readers with helpful information for selecting document control software. Only those companies responding to our faxed questionnaires are listed. A listing in this guide does not imply that a product is endorsed by Quality Digest.
3C Technologies Inc.
6834 Spring Valley Drive, Suite 202
Holland, OH 43528
Ph. 800-327-6583 Fax 419-868-8993
"Real World" Document and Records Manager
3C Technologies Inc. brings its "real world" expertise in assisting organizations to succeed in ISO 9000 and QS-9000 registration into this document, data control and records management software. Manages hard copy and electronic distribution. Master list with a single click. Hyperlink to actual documents. Send change notices via e-mail automatically.
American Calibration Inc.
4203-G W. Lakeshore Drive
Wonder Lake, IL 60097
Ph. 815-728-8074 Fax 815-728-8076
36 Mill Plain Road, Suite 210
Danbury, CT 06811
Ph. 203-830-4533 Fax 203-792-8005
4TQ Flow Plus R5 Process Manager
This software captures the logic of business processes using flowcharting concepts, then seamlessly generates process documentation for your choice of word processors. By capturing process steps and textual explanations within a single, easy-to-use package, the software increases productivity by 60 percent, compared with using separate flowcharting and work processing applications.
Blue Mountain Quality Resources Inc.
208 W. Hamilton Ave.
State College, PA 16801
Ph. 814-234-2417 Fax 814-234-7077
Calibration Manager for Windows
This flexible software package is designed to track equipment calibration to meet FDA, ISO 9000 and other quality standards. Easily customizable by the user, it also features world-class report writer Crystal Reports.
Blueridge Technologies Inc.
1505 Bridgeway Ave., Suite 201
Sausalito, CA 94965
Ph. 415-332-3264 Fax 415-332-3263
This is an open solution that operates in a cross-platform, nonproprietary environment. The OPTIX family of cross-platform products includes modules for imaging/document archival and retrieval, workflow and CD/database publishing. The software supports Intel-based systems running Windows 95 or NT, as well as Macintosh and Power Macintosh systems.
10501 Allen Road, Suite 109
Allen Park, MI 48101
Ph. 313-388-5191 Fax 313-388-6317
Formative Intelligent Software Tools
The FIST relational database covers all ISO 9000 and QS-9000 requirements within a single package. The Documents System is one of the interconnected components of the complete system, handling traditional document control of policy, procedure, work instructions, forms, drawings and references. The package includes APQP, Audits, Documents, Equipment, Gage, Quality and Training systems.
946 W. Penn Ave.
Robesonia, PA 19551
Ph. 610-693-3114 Fax 610-693-5927
This Internet/intranet-enabled electronic document vaulting system controls the editing and distribution of documents across a network, intranet and extranet. DocuMaN contains electronic signoff groupings, full indentured relationships (BOM) and programmable change vehicles, such as ECNs, DCRs, etc. Available as stand-alone or as part of an MES.
11415 N.E. 128th St.
Kirkland, WA 98034
Ph. 800-955-7100 Fax 425-820-0437
Replace paper and improve productivity on the shop floor with VisualDocs from CimWorks. Perfect for ISO 9000 requirements, VisualDocs uses electronic E-Folders to organize groups of documents, providing quick retrieval and viewing from anywhere on the shop floor.
Comprehensive Computer Solutions
105 Industrial Drive
Christiansburg, VA 24073
Ph. 800-277-3077 Fax 540-382-1801
This software utilizes state-of-the-art technology to create an intranet-based quality management system that includes document control, nonconformance (corrective action) reporting, internal/external audit reporting, and organizationwide training and maintenance of training records or certifications. Being intranet-based, quality system documentation can be viewed and quality management work can be accomplished via Web browsers on any platform.
50 Broadway, #1500
New York, NY 10004
Ph. 212-825-3322 Fax 212-825-0182
This is an intranet solution for quality assurance based on Lotus Notes. It provides users with comprehensive control and cost-effective maintenance of quality standards. Prisma's integrated modules address the main requirements of quality assurance: documentation, incidents (customer complaints, nonconformities, etc.) and audits.
DataNet Quality Systems
24567 Northwestern Highway
Southfield, MI 48075
Ph. 248-357-2200 Fax 248-357-4933
WinSPC C/S Navigator
This is a simple-to-use, full-featured and customizable production document manager within the context of a sophisticated enterprisewide, real-time SPC software solution. Opens virtually any PC-based document format and also provides external program launching capabilities.
Definitive Software Inc.
1006 Depot Hill Road, Suite 100
Broomfield, CO 80020
Ph. 303-460-0100 Fax 303-460-7800
Definitive Scenario Business Edition
This is a decision analysis software application designed for teams and organizations, including finance, sales and marketing, strategic planning, quality and engineering, to create graphical models of a process or business situation. The software contains sophisticated modeling and analysis capabilities, yet is organized around a friendly, nontechnical user interface.
Document Control Systems Inc.
302 West 5400 South, Suite 101
Salt Lake City, UT 84107
Ph. 801-281-8366 Fax 801-281-8375
This software provides enterprise strength revision control, routing and approval, training notification and document distribution. Time-based escalation automatically routes documents to a higher authority after the maximum approval time has been reached. Closed-loop notification to all affected users after final approval. Oracle, Microsoft SQL Server, Sybase, Informix. All major e-mail systems.
519 Deacon Blvd.
Winston-Salem, NC 27105
Ph. 336-723-3637 Fax 336-723-5109
Office Control 9000
Documents are stored automatically according to the requisite ISO/QS/TE-9000 criteria. Complies with standards for document/data control ISO 9000 year 2000 draft guidelines.
Tool for gap analysis, initial document development/guidelines. Training, instructions, templates and case study examples. Forms exported to Office Control 9000.
Document control system for small companies: Document procedures, control, schedule audits, corrective actions, training courses/training needs.
DPI Services Inc.
210 N. Fourth St., Third Floor
San Jose, CA 95112
Ph. 800-374-2140 Fax 408-918-5295
DPI Services' QMX software automates your critical business processes such as document control, corrective action and audit tracking. It was designed by a team of quality and software professionals to assist organizations in achieving and maintaining compliance to ISO 9000 and ISO 14000 standards.
Engineered Work Systems Inc.
145 S. Livernois, Suite 294
Rochester, MI 48307
Ph. 248-652-7588 Fax 248-652-7363
Formuser Plus for Windows
This software satisfies many clauses for ISO 9000 and QS-9000 requirements. It features notepad capability, online context sensitive form help, RPN automatically calculated, easy-to-use format, complete set of APQP and PPAP documents, and many other quality and engineering documents for QS-9000/ISO 9000.
399 Conklin St., Suite 208
Farmingdale, NY 11735
Ph. 516-293-0949 Fax 516-293-0784
Manage the creation, approval, distribution and archiving of all controlled documents. EtQ is ready-to-use for such document types as quality manuals, procedures, work instructions and forms. Additional document types and templates can be added without programming. You can even use your current documents that are in Lotus Word Pro, MS Word, etc.
372 Coogan Way
El Cajon, CA 92020
Ph. 619-442-0205 Fax 619-447-8982
This software provides a user-friendly manufacturing networking system designed to efficiently relay production information throughout the factory in real time. With modules such as Production Ticket, Electronic Traveler and DNC Networking, data passes automatically from the front office to the shop floor, eliminating cumbersome paper travelers and spreadsheets.
Harpco Systems Inc.
150 Landrow Drive
Wixom, MI 48393
Ph. 248-669-3706 Fax 248-669-3433
Tired of writing FMEAs and control plans? Harpco Systems' Quality Plus for Windows can fully automate the FMEA and control plan creation process while increasing their usefulness. In addition, a fully integrated suite of tools that can help you meet all your QS-9000 and ISO 9000 requirements is available.
The Harrington Group Inc.
576 N. Semoran Blvd.
Orlando, FL 32807
Ph. 407-382-7005 Fax 407-382-6141
Document Control 2.0
This lightweight utility will help you organize and track revisions to documents requiring revision control. This program helps you establish a simple and effective document and data control system that is easy to use by all employees.
19 Grand Ave.
New Haven, CT 06513
Ph. 888-257-7430 Fax 203-624-1124
This component-based, enterprisewide information management solution is seamlessly linked to ProStyle's ZeroDefect Issue Management. TIMS9000 (NT) greatly assists meeting ISO 9000 nonconformance reporting requirements by retrieving and displaying any file in your enterprise. TIMS indexes every word of every file, including most CAD files and 200 other popular formats.
Infinium Software Inc.
25 Communications Way
Hyannis, MA 02601
Ph. 508-778-2000 Fax 508-775-3764
Insite Technology Group Inc.
7055 Eagle Road, Bldg. 5
Cleveland, OH 44130
Ph. 800-446-8665 Fax 440-826-3431
This quality management software is a comprehensive document control software. Designed to eliminate the need to purchase multiple quality programs, ISOlution is comprised of the following activities: document control, calibration, training, nonconformance tracking, corrective actions, supplier evaluations, SPC, FMEA, control plans and more to help create a paperless environment.
Integral Solutions Inc.
222 E. Fourth St.
Royal Oak, MI 48067
Ph. 248-543-6040 Fax 248-543-2882
ISI Software Suite
This package provides a complete system for document management and control, which is critical for ISO 9000/QS-9000 compliance. The suite includes DPACT (design), MPACT (manufacturing), OPACT (operator), APACT (auditing) and Migrator Tool. The products are integrated so that relevant information is carried from the design to the manufacturing processes without rekeying.
Intelex Technologies Inc.
93 Skyway Ave., Suite 206
Etobicoke, ON M9W 6C7 Canada
Ph. 416-679-0119 Fax 416-679-0168
This document control software is an integral component of the ISOsoft 9000 and ISOsoft 14001 implementation and management software packages. The system allows users to register and control any type of electronic document format. An integrated Web feature automatically creates Web pages and an index for user documents.
Interax Group Inc.
100 MacGregor Ave.
Stellarton, NS B0K 1S0 Canada
Ph. 902-928-0708 Fax 902-752-8165
This software works in any industry or organization--manufacturing, all service industries, professional services, government and education. One or multiple standards can be implemented, including ISO 9000, QS-9000 and ISO 14000. It is effective in companies with as few as three people, as well as medium-size and large organizations with thousands of employees.
501 E. Highway 13
Burnsville, MN 55337
Ph. 612-894-9010 Fax 612-894-0399
This software provides labor management, material management, quality management, equipment management, shop floor control, manufacturing engineering, and communication and support.
30 N. River Road, Suite 102
Des Plaines, IL 60016
Ph. 847-803-8870 Fax 847-803-8877
This document management system helps to electronically organize, manage and distribute a company's documents. Visit Interspan's Web site and download a free evaluation copy.
19706 Center Ridge Road
Cleveland, OH 44116
Ph. 440-333-1344 Fax 440-333-3752
Manages your master list of documents.
Controls blueprints, material/process specifications.
Manages manufacturing/operations and administrative processes.
ISO 9000 Support Group
9809 Cherry Valley, Suite H
Caledonia, MI 49316
Ph. 616-891-9114 Fax 616-891-9462
The ISO 9000 Support Group's Web site offers an area for demos from the various ISO 9000 software packages. Anyone can access the page, where they can download a demo and further information for dozens of packages. The site's visitors can also place orders or request quotes for particular software.
JK Technologies Inc.
3114 W. Buena Vista Drive
Margate, FL 33063
Ph. 954-984-9311 Fax 954-968-3153
This document control software handles all aspects of work flow and document control within your company. It tracks current revisions and prints master lists, and allows online approvals with electronic signature protection. One of the most unique features is the DOC9000 Navigator, a flowchart designed for ease of use, understanding and training.
95 Crimea St.
Guelph, ON N1H 2Y5 Canada
Ph. 519-767-1061 Fax 519-836-4431
Labtronics Inc. manufactures and distributes scientific software for laboratories, especially in the areas of data acquisition/analysis and instrument interfacing.
Meridian Project Systems
1750 Howe Ave., Suite 640
Sacramento, CA 95825
Ph. 800-850-2660 Fax 916-641-3085
Prolog Manager 5.0
This full 32-bit application has increased functionality and power that allows users to control bidding, buy-out, contracts, changes, costs and project documentation. Create a project-specific Web site. It supports Windows 95 and NT operating systems.
3081 Enterprise Drive
State College, PA 16801
Ph. 814-238-3280 Fax 814-238-4383
This is an easy-to-use, highly sophisticated package for data analysis and presentation. It provides more than 200 statistical functions that operate on data stored in row-by-column worksheets. It includes basic statistics, regression analysis, analysis of variance, multivariate analysis, nonparametric analysis, time series analysis, statistical process control, design of experiments, and simulation and distributions.
1000 Town Center, Suite 1950
Southfield, MI 48075
Ph. 248-351-0900 Fax 248-351-0906
DBQ (Database for Quality)
This multi-user relational database system automates the quality control process. DBQ organizes quality information and coordinates the entire quality effort, including data collection, record keeping, SPC, gaging, traceability, certificates of analysis, Pareto charting, statistical analysis and customized reporting. It promotes compliance with ISO 9000 industry standards.
New Learning Systems
19964 Winter Lane
Saratoga, CA 95070
Ph. 408-867-1828 Fax 408-867-8665
Q-Skills: Business Performance Improvement Suite
Combine documentation and flowcharting in one easy step! Within minutes, an inexperienced user can create accurate, consistent flowcharts with process mapping capabilities. Record times and costs, attach subprocesses, swimlane grouping. Q-Skills "validity checker" makes sure your flowchart is correct. When complete, written documentation is automatically created in Word or intranet format.
Nextpoint Systems Inc.
940 Saratoga Ave., Suite 100
San Jose, CA 95129
Ph. 408-615-7193 Fax 408-615-0272
This system seamlessly integrates document control capabilities with related processes for revision history, document change forum, audits, nonconformance and corrective action management, and management review and reporting. Designed to support the implementation and maintenance of quality standards documents, it also serves as a practical platform for achieving enterprisewide quality management systems.
The PARAGON Co.
1611 Telegraph Ave., Fifth Floor
Oakland, CA 94612-2144
Ph. 510-238-0715 Fax 510-238-0717
PARAGON Project Management System
This business-critical decision support software helps construction executives manage programs and projects more efficiently. PARAGON 4.0 will help you protect your bottom line and increase profitability by managing cost, risk and client communications effectively.
Pilgrim Software Inc.
P.O. Box 340250
Tampa, FL 33694
Ph. 813-915-1663 Fax 813-915-1948
DOCUMENT CONTROL 4.10
This is the leading ISO 9000/QS-9000 compliant document management system on the market. Designed as a multiplatform, open database document management system, DOCUMENT CONTROL can be tailored to the specific enterprisewide operational requirements of medium and large organizations in the business, manufacturing, service and government sectors.
The Pister Group Inc.
550 Eglinton Ave. W.
Toronto, ON M5N 3A8 Canada
Ph. 905-886-9470 Fax 905-764-6405
DC-PRO Document Control
The software's key elements include recording release information, maintaining change history, linking directly to documents and providing a master document list. The system will operate on a network and offers document access security.
6919 Hillsdale Court
Indianapolis, IN 46250
Ph. 317-598-1760 Fax 317-598-1740
PowerWay Document Management Solution
This affordable and feature-rich software manages the lifecycle of your business-critical documents, including Microsoft Office, Adobe PDF and CAD files. Seamlessly integrated, PowerWay Desktop, PowerWay Document Manager and PowerWay Intranet Publisher can be deployed rapidly so you can recover your investment in weeks, not years.
PQ Systems Inc.
10468 Miamisburg-Springboro Road
Miamisburg, OH 45342
Ph. 937-885-2255 Fax 937-885-2252
Quality Workbench Professional
This powerful, dynamic software revolutionizes the administration of any quality management system. Its modules include Document Control, Audits, Nonconformities, Customer Care and Intraview, a dynamic Web interface product. This client/server solution will help organizations comply with standards such as ISO 9000 and QS-9000.
Project Assistants Inc.
2503 Silverside Road, Suite 200
Wilmington, DE 19810
Ph. 302-529-7075 Fax 302-529-7035
This powerful, easy-to-use, affordable new Microsoft Project 98 companion product provides the state-of-the-art automation you need to integrate your organization's methodologies, processes and best practices with Microsoft Project. Now you can easily incorporate your Word documents, Excel spreadsheets and other methodology templates with your Microsoft Project plan.
3158 River Road
Des Plaines, IL 60018
Ph. 847-768-6630 Fax 847-768-6921
This document management/control system handles all document types, including control plans, quality manuals, procedures, drawings, contracts, spreadsheets--even databases. It stores, secures and controls each document independently, and is access-tailored for each person. Full change history. Holds original documents. Automatically notifies changes. Links to other areas (e.g., products, assets, gages).
QIS & Associates of Canada
30 Brown St.
Barrie, ON L4N 7V4 Canada
Ph. 705-733-2044 Fax 705-733-3019
Quality Workbench (Canadian distributors)
This system provides a foundation for gathering and maintaining objective evidence with computerized systems for: document control, customer complaints, nonconformances, corrective and preventive actions, and internal auditing.
9815J Sam Furr Road #222
Huntersville, NC 28078
Ph. 800-274-7380 Fax 800-396-5305
Quality Training Documentation Manager for Windows 95 facilitates planning, scheduling and monitoring the classes and students within a quality training curriculum. It maintains student records, showing both required and completed courses. It also processes course and SOP revisions, and provides retraining reminders. Includes a full set of reports.
QTech Systems Inc.
5200 W. 73rd St.
Minneapolis, MN 55439
Ph. 888-232-6900 Fax 612-897-6517
ISO Point Document Controller
This easy-to-use document management software is designed to be scalable for companies of all sizes. It runs on a single workstation computer or on a corporate intranet. ISO Point allows users to track, manage, view and print their ISO 9000 documentation with a convenient master list customized by the document administrator.
Quality America Inc.
7650 E. Broadway, Suite 208
Tucson, AZ 85710
Ph. 800-722-6154 Fax 520-722-6705
This is a complete tool for managing your quality system. Providing much more than just document control, Q-Pulse evaluates audit results, corrective actions and quality costs for clear management direction. Audit schedules, workload appraisal and gap analysis means users will always be prepared for ISO 9000, QS-9000 or Baldrige assessment.
Quality Systems Integrators
60 Pottstown Pike
Eagle, PA 19480
Ph. 610-458-0539 Fax 610-458-7555
This software combines training and document management into one easy-to-use product. Notification of document changes, electronic signatures and automatic updating of training records improves communications and maximizes resources. Revision routing, activity tabs and built-in e-mail make this product fun and easy to use for plant personnel.
Quality Systems International
125 Hartwell Ave.
Lexington, MA 02421
Ph. 781-862-9002 Fax 781-862-9003
Document Control System
This paperless, integrated system for ISO 9000, QS-9000 and ISO 14000 features built-in workflow, choice of serial or parallel electronic review or approvals, automated versioning, archiving, backup approvers and status tracking. It tracks training on changes, and DCRs include escalation.
59 Stiles Road, Suite 205
Salem, NH 03079
Ph. 800-949-6753 Fax 603-894-4483
Trove for Manuals
This Intranet-based online documentation presentation solution is used for policy, procedure, departmental, regulatory and technical manuals. Trove is also used for knowledge base operational information. This proven solution is in use throughout corporate America and around the world.
29002 La Carreterra
Laguna Niguel, CA 92677
Ph. 949-364-5907 Fax 949-364-5907
Quality Assurance Manual
This very complete quality assurance manual, containing 1,260 pages and 14 sections, covers every aspect of a total quality program, including all the procedures required by ISO 9000, procedures required by FDA GMP and MIL standards, and a comprehensive document control section.
Configuration Management Manual
This manual, containing 320 pages and nine major sections, covers all aspects of a configuration management program.
Rush Creek Software Corp.
1505 LBJ, Suite 160
Dallas, TX 75243
Ph. 972-857-1900 Fax 972-857-1476
P.O. Box 3100
Wrightwood, CA 92397
Ph. 760-249-5248 Fax 760-249-3538
Software Productivity Center Inc.
1122 Mainland St., Suite 460
Vancouver, BC V6B 5L1 Canada
Ph. 604-662-8181 Fax 604-689-0141
A comprehensive set of software engineering templates that kickstart the documentation of the development process. EssentialSET is compliant with CMM levels 2 and 3, and the ISO 9000-1 standards for software.
Whether for ISO certification or simply to improve the quality of software, ISOplus helps create quality systems documentation. It contains more than 100 documents and conforms to ISO 9000-1 standards for software.
233 S. Wacker Drive, 12th Floor
Chicago, IL 60606
Ph. 312-651-3686 Fax 312-651-3690
This is the only flowcharter that helps you think through your process interactively. Begin by writing down the main ideas in an outline and see your flowchart drawn for you instantly. As you add details, such as new steps or levels, allCLEAR updates your chart immediately.
2021 E. Hennepin Ave., Suite 191
Minneapolis, MN 55413
Ph. 612-378-9449 Fax 612-378-2152
This software sets up and analyzes powerful two-level factorials that identify the critical factors for improvement of products and processes.
This software includes all that Design-Ease does, plus 3-D response surface optimization for product and process improvement.
System Solvers Ltd.
30685 Barrington Ave., Suite 100
Madison Heights, MI 48071
Ph. 248-588-7400 Fax 248-588-7170
This innovative software tool significantly improves the delivery success and bottom line of any team-oriented project. It completely orchestrates all aspects of the execution of a project and associated software tools across all team members, both local and remote, via a central repository, process knowledge base and analysis foundation for all project information.
6969 Transcanada #225
St. Laurent, PQ H4T 1V8 Canada
Ph. (800) 665-3003 Fax (514) 339-9776
Office Control 9000
This software facilitates the transition to ISO 9000:2000 compliance and provides ISO 9000 and QS-9000 best practices and customer-defined security. Designed to allow users to create, modify and store documents in any Windows-compatible file format, it also automates work flow and routing for document review, approvals and audits, and maintains automated master lists and historical version control.
Technology International Inc.
429 W. Airline Highway, Suite S
LaPlace, LA 70068-3817
Ph. 504-652-1127 Fax 504-652-1196
QSA: Quality Self-Assessment
Based on the Baldrige Award criteria, QSA allows the documentation of company information and business statistics corresponding to the topic areas of the award examination criteria. The compiled data generated through this software offers a basis for submitting an award application or for conducting detailed self-assessment, training, managerial and operational planning. Runs on Windows 3.1 or higher.
101 First Street, Suite 353
Los Altos, CA 94022
Ph. 408-255-3058 Fax 408-343-0174
This document control system offers users the ability to electronically create, change and store documents over the network. Some features are: electronic signatures, change control, archiving, control of documents at external locations, and password protection for changes control. For more information, please see our ad.