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Table of Contents

ARTICLES
	Ensuring a Successful Simulation Modeling Project Successful process simulation projects require more than just technical expertise. by Sarah Aust
	ISO 14001 Brings Change and Delivers Profits The standard isn't just good for the environment; it's also good for the bottom line. by Stanley Fielding
	QS-9000 Drives Automotive Supplier Development It's crucial to develop strategic customer-supplier partnerships in a global market. by Frank E. Armstrong
	Using Quality Objectives to Drive Strategic Performance Improvement Focusing your improvement efforts will bring you better results. by Craig Cochran
	Patient Safety, Six Sigma and ISO 9000 Quality Management A new emphasis on quality management is essential to improve U.S. health care. by Michael G. Crago, Ph.D.
	2000 Flowcharting & Process Simulation Software Buyers Guide Quality Digest can help you find the right software to chart your processes and simplify your documentation procedures by Jesse Jones and Laurel Thoennes

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ANSI Finalizes National Standards Strategy
In an attempt to ensure that worldwide standards are designed and adopted with the needs of U.S. companies in mind, the American National Standards Institute (ANSI) has developed the U.S. National Standards Strategy (NSS), which establishes a framework that can be used by companies, government, nongovernmental organizations and standards developers to improve U.S. competitiveness abroad while continuing to provide strong support for domestic markets.

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