Quality Digest Table of Contents

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Table of Contents

ARTICLES
	Does Your Registrar Measure Up? Quality Digest presents its second annual survey of customer satisfaction with ISO 9000 registrars. by W.B. Fredenberger, Ph. D.; Claude R. Superville, Ph. D.; and Dirk Dusharme
	Noncontact Measurement for Today and Tomorrow A new generation of Coherent Laser Radar promises to revolutionize noncontact measurement. by David A. White and Jack Shry
	Today's Techno Tools Concurrent engineering and advanced quality planning software help manufacturers improve product quality. by Cindy Barrager
	Three Paths to Better Processes Reduce variation by identifying the statistically significant factors in your processes. by Mark L. Crossley
	Baldrige Award Winner Profile An interview with Richard Pieranunzi, president and CEO of STMicroelectronics Inc. by Robert Green
	2000 ISO 9000 Software Buyers Guide Quality Digest can help you find the right software to smooth your path to registration. by Jesse Jones and Laurel Thoennes

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Quality Certification Program Sparks Controversy
T he National Aerospace and Defense Contractors Accreditation Program (NADCAP), a manufacturing quality standard required of a growing number of suppliers to the aerospace and other industries, has some of those suppliers very eager to debate the program's merits with their sizable customers.