CONTENTS
COVER STORY
Implementing ISO 14000: Taking the First Steps
by Caroline G. Hemenway and Gregory J. Hale
This first article in a series of seven on ISO 14000 offers specific advice on performing your company's initial asssessment or gap analysis
FEATURES
QS-9000: A Value-Adding Process
by Radley M. Smith
The Dangers of Miscalculating Change
By R. Kraft Bell, Ph.D.
Proven Techniques for Fast and Effective Product Development
by Philip A Himmelfarb, Ph.D.
How to Buy a Coordinate Measuring Machine
by David H. Genest
1996 CMM Buyers Guide
by Mark Calvo, Dirk Dusharme and Laurel Lee Wayman
COLUMNS and DEPARTMENTS
Firstword
by Scott Madison Paton
Letters
News Digest
Events
Quality Management
by A. Blanton Godfrey
One Minute Manager
by Ken Blanchard
Quality Standards Update
by Paul Scicchitano
Principle-Centered Leadership
by Stephen R. Covey
Quality Web
Software
QualityWare
Events
Ad Index
Books
SPC Toolkit
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