Quality Digest Table of Contents

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Table of Contents

ARTICLES
	1999 SPC Software Buyers Guide Quality Digest presents the most comprehensive listing of SPC software available, complete with contact information and specifications. by Brandi Floberg
	Analyzing Semiconductor Failure Make your tests more productive by using the right tools and techniques at the right time. by Perry L. Martin
	Six Sigma at Citibank The financial giant strives for perfect processes to satisfy customers. by Rochelle Rucker
	Accelerating Change Help your new quality initiative succeed by establishing a change methodology before you make any changes. by Don Harrison
	Non-normal distributions in the Real World What to do when non-normal is the norm. by Thomas Pyzdek

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ISO and IAF Meet to Ease ISO 9000:2000 Transition
As ISO 9000:2000 inches its way toward becoming an international standard, companies already registered to ISO 9000 and those planning registration are closely monitoring the transition.

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