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Replacing Workers Has Many Costs
A massive loss of demand for goods and services is forcing companies to make quick decisions
The Decline in ISO 9001 Certification: Does Quality Matter Anymore?
Even if you don’t get certified, you will still gain from a well-implemented management system
The Art of Business Continuity
The more scientific your preparations are, the more artful your actions can be during an emergency
Waiting for the Covid-19 Peak
While this worldwide, unintended experiment continues we won’t immediately know if we have passed the peak
Seven Questions for Corporate Boards Navigating Covid-19
A guide to steering companies effectively through the crisis and beyond
New Teaching Methods to Serve a Younger Generation
A sampling of Hechinger reporting for The New York Times’ Learning section
What Makes Food ‘Local’?
More people are choosing what to eat based on where it was grown, made, or created
Break the Curve and Keep It Broken
We need to reduce Covid-19’s basic reproduction number to less than 1 to break, rather than flatten, the curve
Four Weird Things That Happen When You Videoconference
Feeling watched? Welcome to the new normal.
Troubleshooting by Defining Standards
Five questions to ask and address in sequence
Using Layered Process Audits to Close the Loop on Safety
Quality and safety may occupy two different departments, but the reality is that safety is an aspect of quality
Coping With Covid-19: Digital Transformation Enables a Flexible and Agile Workforce
Organizations should use technology solutions to support a geographically dispersed organization
Five Mistakes Not to Make When Holding Online Meetings
Don’t suboptimize this valuable tool
Supplying the Front Line of the War on Coronavirus
Countries and businesses must fight as one to prevail over the pandemic
Weathering the Crisis: Tactical Solutions You Can Quickly Put In Place
Take advantage of data you already have with technology that exists now
Colleges Provide Misleading Information About Their Costs
‘You shouldn’t need an advanced degree in higher education policy to understand the basics of what’s best for you’
Four Ways Companies Can Support Their Workers During the Coronavirus Crisis
Time for some open conversations and a wider range of options
When Restaurants Close, Americans Lose Much More Than a Meal
For now, it’s so long to a crucial public space for the practice of peaceful coexistence
Bringing Critical Supply Chains Back From the Brink
Changing the approach to making drugs, creating global governance, and building local capacities will be key
The Elephant in the Server Room
In Data Feminism, Catherine D’Ignazio examines problems of bias and power that beset modern information

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