Last year I had the good fortune of doing some consulting with B&C Specialty Products in Hopeulikit, Georgia. B&C does light manufacturing, primarily plastic molding and assembly, and they distribute products produced by companies in the Far East. They have about 150 employees and are by far the biggest employer in Hopeulikit. B&C was a perfect place to learn about managing and quality. Every day presented a new lesson. Usually the lessons were hard-learned, but those are the ones that really stick with you. B&C was gracious enough to allow me to interview their personnel about things that came up during my time there. Here is another lesson: Understand your true costs. The scenario is described by the people who actually lived it.
—Guy Hockmeyer, director of sales and marketing
"This year is shaping up to the biggest year ever. The reason is simple: custom molding. That’s when companies ask us manufacture on their behalf. Some people also call it private label work, because the companies for which we mold put their own brand names on the products. We make it, and they sell it as if they had made it themselves. I fought and fought for us to get into this kind of business, but management refused to listen to reason. Now they’re listening, and custom molding is taking off like a rocket.
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