Flowcharting Keeps NASA Processes Grounded in Efficiency
successful space program requires more than state-of-the-art
technology and hulking astronaut suits. Without strong organizational
procedures and effective process management, the National
Aeronautics and Space Administration’s programs would
be hard-pressed to launch even a grapefruit into orbit.
The space center selected iGrafx FlowCharter to replace
its text-based documents on account of its simple operability
and robust tool set. The Process Management division clearly
defined the center’s processes by conducting interviews
and documenting procedures using FlowCharter, compressing
lists of actions into graphic representations that staff
members could easily comprehend. Aside from defining the
center’s processes, the process flowcharts also revealed
procedural disconnection and discovered processes that had
Flatness Testing Shifts Into 21st Century at Chrysler
measurement is a critical component to Chrysler Group’s
transmission assembly. At the company’s transmission
plant in Kokomo, Indiana, each part is machined within a
strict tolerance range set by product design engineers.
Traditional CMMs identified and maintained acceptable flatness
standards, but Chrysler had set its sights on even greater
precision and quality. Part of the process involved recognizing
the inherent fallibility of certain systems. Although Chrysler’s
CMMs were accurate, they were bound by their limitations.
With a restricted number of contact points, there was an
entire element below the surface that the CMMs were missing.
Chrysler rectified the problem with the implementation of