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2002 Quality Consultants Directory

by Robert Green and Kennedy Smith


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Nobody wants to “wing it” when it comes to something as important as implementing a new quality system, streamlining customer relations, meeting supplier requirements or setting out on any major business-improvement task. In fact, successful organizations have come to rely on doing it right the first time—any other way could compromise the company’s financial resources or their reputation. Therefore, the logical step to take when embarking on a new improvement venture is to consult with the experts.

Thankfully, there are plenty of consultants willing to help. With special emphasis on guiding a business through an important change, consultants can ensure that your company’s transition runs smoothly, whether its upgrading to a new quality management system or even just a new phone system. Essentially, consultants are the “been there, done that” aspect of your improvement journey. Because they’ve successfully assisted numerous companies, they know which processes will save money, which ones will add value and which ones are doomed to fail.

If your company has made the decision to pursue new directions in quality and are at the crucial step of finding the right people to help fine-tune the process, the 2002 Quality Consultants Directory is your next step.

What follows is a list of more than 350 companies that provide quality consulting services, complete with their phone and fax numbers and Web site addresses. These companies have also provided detailed descriptions of specific products and services, which can be found at www.qualitydigest.com/directories. We strongly urge you to visit these companies’ Web sites or get in touch with them personally to learn exactly what kinds of consulting services they provide.

As with all Quality Digest guides, the 2002 Quality Consultants Directory is intended to provide you with an impartial listing of quality-related companies and services. Only those companies that responded to our requests for information are listed. They have neither been evaluated nor endorsed by Quality Digest.

We appreciate any feedback you might have on our directories. If you have a suggestion for how we can improve this directory next year, e-mail Directories.