Content By Mike Richman

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Inside Quality Digest Live for June 16, 2017
By: Mike Richman 06/20/2017

The June 16 episode of QDL included my hot take on Hexagon’s ginormous user conference as well as interviews with two of our favorite guests, Chad Kymal of Omnex and Kelly Graves of Internal Business Solutions. Take a look:

“Field Report: Hexagon Live 2017”

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The Management and Employee Development Review
By: Mike Richman 06/12/2017

One of the real joys of publishing Quality Digest is the opportunity it affords me to personally interact with and learn from our authors and contributors. These subject matter experts are leaders in their respective fields, and never fail to provide actionable insight into how to achieve lasting improvement, both on an organizational as well as a personal basis.

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We’ll Always Have Paris…
By: Mike Richman 06/08/2017

F unny I should be writing this op-ed at this time, as our friend and colleague, Quality Digest’s editorial director Taran March, is currently traipsing around Paris and its surrounding environs, no doubt enjoying a baguette or brioche or some other culinary delight. Gratefully, that’s about the limits of my French, so I’ll forego any further attempts to depict what Paris might be like to Taran’s wondering eyes and bilingual pen.

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Inside Quality Digest Live for June 2, 2017
By: Mike Richman 06/06/2017

The June 2, 2017, episode of QDL focused on the rites of Spring, from farming improvements through a new drone standard (thanks, ISO) to the annual announcement of Baldrige Award applicants. Plus, we threw you a little manufacturing red meat from Hexagon and Ford. Take a look:

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Inside Quality Digest Live for May 19, 2017
By: Mike Richman 05/23/2017

The episode of QDL from this past Fri., May 19, 2017, offered a wonderful example of Dirk geeking out about NIST and innovation in metrology, not to mention a great interview and a delicious take on the power of chefs as leaders.

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The Journey Is the Destination
By: Mike Richman 05/11/2017

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Inside Quality Digest Live for May 5, 2017
By: Mike Richman 05/08/2017

Oh, the places you’ll go! Our latest episode of QDL from this past Fri., May 5, 2017, truly spanned the wide world of quality. Here’s a recap of the topics and locations we visited together:

“Why Japan’s Rail Workers Can’t Stop Pointing at Things”

It’s not your imagination: If you find yourself riding a train in Japan, you’ll certainly notice folks pointing a lot. Dirk explains what it all means.

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Inside Quality Digest Live for April 21, 2017
By: Mike Richman 04/24/2017

In our latest episode of QDL from this past Fri., April 21, 2017, we examined the importance of the various steps in the plan-do-check-act (PDCA) cycle, considered what United Airlines could have done differently to avoid its latest public relations fiasco, and conversed with Mike McLean of ISO’s Technical Management Board’s task group.

Here’s a closer look:

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Inside Quality Digest Live for April 14, 2017
By: Mike Richman 04/18/2017

On our most recent episode of QDL from this past Fri., April 14, 2017, we took a close look at innovation and engineering. Here’s a quick recap:

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Automation and the Quality Professional
By: Mike Richman 03/30/2017

For as long as humans have been humans (and for perhaps a million years before then, give or take), we’ve been tool users and toolmakers. Short of the occasional Ned Ludd supporter, most of us enthusiastically adopt new technologies to make our lives easier, more productive, or just more fun.