Content By Susan Fowler

By: Susan Fowler

Last week, I planned to write about a leadership technique backed by research to improve workplace motivation, engagement, and productivity. But, given the recent political season, I found myself wondering if anything we’ve believed about leadership is true. Does humility matter? Should leaders apologize? Is it better to tell people the truth or what they want to hear?

I have spent the best part of my life exploring how to help people thrive at work. In today’s reality, I find myself questioning everything I thought I knew. This is not a bad thing, but it sure makes it challenging to write a typical article. Again, not a bad thing!

In the spirit of seeking to understand, I am posing a few questions that keep me awake at night. I’m not doing this so you will lose sleep, too, but so we might pursue the answers, together, from different perspectives.

Does humility matter?

As Jim Collins wrote in Harvard Business Review, “The essential ingredient for taking a company to greatness is having a ‘Level 5’ leader, an executive in whom extreme personal humility blends paradoxically with intense professional will.”