Content By Quality Digest

Quality Digest’s picture

By: Quality Digest

Elite Management Consulting, a professional services firm, has allied with Omega IQ LLC to provide its clients with "Day 2" PeopleSoft implementation services.

The alliance looks to leverage the benefits of lean methodologies by integrating them within clients’ enterprise operations and supply chain. Omega IQ is consulting firm specializing in these projects, which stand to benefit from the implementation of Day 2 solutions. Elite-MC developed Day 2 solutions to help clients achieve greater post-implementation benefits from lean concepts through rapid configuration and process improvement.

"Day 2 gives our clients the ability to fully realize the return on investment after initial implementation by doing a thorough review of all functional- and process-related operations and providing an unbiased and objective analysis of the return on investment that PeopleSoft can deliver," says Reese Lucas, Elite-MC’s CEO. "By partnering with Omega IQ, we’re able to provide our services to a broader market."

Quality Digest’s picture

By: Quality Digest

The Juran Institute Inc. will celebrate the 100th birthday of Joseph M. Juran, the organization’s founder and a pioneering architect of quality management.

The celebration, slated for May 6, 2004, encompasses two other significant anniversaries. This year also marks the 25th anniversary of the Juran Institute and the 50th anniversary of Juran’s historic trip to Japan. Juran’s trip came at the behest of Japanese leaders wishing to realize the benefits of quality management in their businesses. The visit’s success marked a turning point in Japan’s economic development.

The Juran Institute will celebrate all three milestones at an invitation-only tribute from at the Marriott Hotel in Stamford, Connecticut. Friends, family and associates who have benefited from Juran’s work—including Robert Galvin, chairman emeritus of Motorola Corp.—will make brief presentations during the event, and Juran will offer closing remarks.

Quality Digest’s picture

By: Quality Digest

Manufacturing industry executives are optimistic despite plans to reduce their overall workforce by 1.9 percent over the next 12 months, according to the PricewaterhouseCoopers Manufacturing Barometer.

The first quarter barometer consisted of 80 interviews with a panel of senior executives from large, U.S.-based industrial manufacturing companies. Although workforce reduction was the theme across the board, the survey shows that 36 percent of manufacturers plan to add to their workforce whereas 23 percent plan to reduce it. Despite these mixed signals, the barometer suggests that executives are increasingly optimistic about the economy and expect top-line growth for the year.

Quality Digest’s picture

By: Quality Digest

Leap Technologies has entered into an agreement with Motorola University, Motorola Inc.’s corporate university, to provide corporate Six Sigma solutions.

Under the terms of the agreement, Motorola University will provide Six Sigma expertise and services to organizations looking to combine the speed and engagement of Leap Technologies’ Action Workout Methodology with the analytical rigor of Six Sigma.

"It’s an exciting opportunity to bring the combined expertise of a two-time winner of the Malcolm Baldrige National Quality Award and the creator of the Six Sigma business improvement methodology with our industry-leading capability in rapid process improvement through employee engagement," says Rick Tucci, president of Leap Technologies. "Together we offer an unbeatable combination of speed and sustainability for organizations looking to maximize the bottom-line and cultural benefits of their business improvement efforts."

Quality Digest’s picture

By: Quality Digest

The American Quality Institute has given Dale Gordon the 2004 Leadership Award for his involvement and influence in aerospace quality.

Gordon received the award during the 12th annual International Conference on ISO 9000 and Related Standards. He has previously served as the past chairman of the American Aerospace Quality Group and was instrumental in the development and evolution of AS9100. Currently, he is an industry leader in aerospace quality management systems and is active in the International Aerospace Quality Group.

Over the past 25 years Gordon has worked in all aspects of the quality function producing products for various civil, defense and industrial aviation markets. He has held key management positions in the areas of nondestructive testing, supplier quality, quality engineering and was director of the Quality Management Program for Rolls-Royce Corp.

Quality Digest’s picture

By: Quality Digest

This year’s International Intelligent Manufacturing Systems Forum will be held May 17-19 in Cernobbio, Italy.

Global manufacturing companies, government research and development agencies and funding sources, leading university researchers and small- and medium-sized companies from around the world will be gathering to discuss the future prospects for collaboration and the next phase of the global Intelligent Manufacturing Systems program. The forum is the culminating event of the first 10-year phase of the IMS program, a large-scale, cost-sharing research and development initiative that involves industry, academia, research organizations and governments from Europe, Asia, North America and Australia.

Attendees from around the world will discuss the technical results of IMS to date and investigate the potential for future manufacturing research, technology and applications. Sessions will be chaired by the leading minds in their respective fields and will include topics such as innovative design, quality management, modeling and simulation, virtual engineering, nanotechnology, unmanned factories, supply chain performance measures, services, lean manufacturing, education issues, intelligent devices, robots, process controls and fault detection, among others.

Quality Digest’s picture

By: Quality Digest

A recent Global Benchmarking Council meeting, "Leadership Development and Succession Planning," has concluded that rigorous succession planning and leadership development programs help companies ensure seamless power transitions and reassure investors and customers.

The findings of the meeting are intended to help organizations benchmark their efforts in leadership development against those of the nation’s leading companies. The conclusions from the meeting, available by clicking here, offer an opportunity to see how companies such as IBM, Dell, American Express and Thomson grow their next generation of leaders. According to the report, leaders successfully build the following initiatives:

Quality Digest’s picture

By: Quality Digest

Lean Quality, a methodology developed by Attensity, is gaining acceptance among automotive industry analysts, research institutions and quality experts.

The Lean Quality methodology promises to deliver increased insight into the quality chain, driving quality improvement, reducing warranty expenses and boosting customer satisfaction.

Among the early supporters of Lean Quality are representatives from leading industry organizations such as AMR Research, the American Society for Quality--Automotive Division and the Automotive Industry Action Group. "Lean Quality is likely to revolutionize the quality industry in the same way that lean manufacturing has permanently altered manufacturing processes," says Kevin Mixer, an automotive analyst with AMR Research. "Automotive manufacturers should strongly consider embracing this new methodology as a way to improve quality processes and compress root-cause cycle times."

Quality Digest’s picture

By: Quality Digest

Tyco International Ltd. has selected PowerSteering Software’s enterprise program management solution to support Six Sigma and lean initiatives in all five of its business units.

At full deployment, employees across the company will use PowerSteering to manage thousands of Six Sigma projects while allowing the executives at Tyco to compile a real-time corporatewide view of financial benefits, staffing and project status. In addition, PowerSteering software will facilitate best-practice sharing across business units.

"Our Six Sigma and lean program is critical to the company’s future," says Naren Gursahaney, senior vice president of operational excellence at Tyco. "PowerSteering’s solution will provide us clear visibility into our efforts, so we can ensure we are making progress and driving results on all fronts."

Quality Digest’s picture

By: Quality Digest

Six Sigma Qualtec, a provider of performance improvement training, consulting and technology, has launched a telecommunications practice.

SSQ’s practice is designed to help traditional telecommunications providers such as Regional Bell Operating Companies, wireless phone firms and competitive local-exchange carriers. By learning and implementing improvements such as voice of the customer, business process management, Six Sigma, design for Six Sigma and lean enterprise principles, SSQ proposes to help companies increase efficiency and improve their operating procedures.

The company’s practice will initially focus on ways in which telecommunications companies can align their core processes to their customers’ requirements, improve performance and reduce their costs-per-transaction. "By using advanced practices such as voice of the customer, business process management, Six Sigma and lean enterprise principals, we will help telecom companies develop ways to increase their ability to listen to and respond to the demands of their customers," says Zachery Brice, a Six Sigma Qualtec managing partner and head of the company’s telecommunications practice.