Content By Quality Digest

Gleb Tsipursky’s picture

By: Gleb Tsipursky

Elon Musk recently demanded that all Tesla staff return to the office full-time, according to an email sent to executive staff and leaked on social media. Musk said those who don’t want to come to office should “pretend to work somewhere else,” insinuating that those who work from home aren’t actually working.

This authoritarian, top-down approach rooted in mistrust and false assumptions goes against best practices. It speaks to an illusion of control that will undermine employee productivity, engagement, innovation, retention, and recruitment at Tesla.

Quality Digest’s picture

By: Quality Digest

(L.S. Starrett Co.: Athol, MA) -- L.S. Starrett Co., a leading global manufacturer of precision measuring tools and gauges, metrology systems and more, will be demonstrating the latest in quality control inspection technology at International Manufacturing Technology Show booth 135044 in the Quality Pavilion, East Hall in McCormick Place in Chicago from Sept 12- 17, 2022.

For the first time at a live major event, attendees can see demonstrations of automated wireless measurement data capture and transmission from handheld wireless/electronic gauges via the new DataSure 4.0 Wireless Data Collection System, or from vision systems and optical comparators via integrated software supporting Industry 4.0, IoT, and the Digital Factory.

William A. Levinson’s picture

By: William A. Levinson

Quality-related data collection is useful, but statistics can also deliver misleading and even dysfunctional results when incomplete. This is often the case when information is collected only from surviving people or products, extremely satisfied or dissatisfied customers, or propagators of bad news about relatively rare incidents. This is simply an extension of the basic principle that a sample should reflect the entire population rather than just a portion—especially a portion that might self-select for the indicated reasons.

Survivor bias

Survivor bias occurs when samples include only people or items that survive harmful conditions. When World War I started in 1914, the soldiers of most armies wore cloth or leather caps that provided almost no protection against shrapnel and small arms fire. The French, for example, replaced their world-famous kepi with the equally recognizable Adrian helmet only in 1915. The British followed suit and introduced the Brodie, later called “Tin Kelly,” helmet. Even the famous German spiked helmet was made of leather and not steel, to be replaced by the Stahlhelm a year into the war.

Kate Zabriskie’s picture

By: Kate Zabriskie

‘They’re here, but they’re not here. My staff isn’t committed, and it’s obvious to me and our customers. We’re in trouble.”

“To say that initiative is lacking is an understatement. My staff doesn’t think beyond the basics. If they hit a wall, they stop. The idea of looking for a window never crosses their minds. Frustrating!”

“Maybe it’s them. Maybe it’s me. Our team just goes through the motions. I wish there were a magic formula to get people focused and motivated.”

Although there isn’t an instant solution for increasing enthusiasm, focus, and initiative, there are steps any leader can take to orchestrate success.

Step one: Communicate the direction

It’s hard for people to reach a destination if they don’t know what it is. Whether you call it mission, purpose, or something else, employees need to have a solid understanding of the organization’s why, the team’s why, and their why. Leaders who promote engagement regularly connect day-to-day tasks and expectations with the bigger picture.

Quality Digest’s picture

By: Quality Digest

(IDS: Woburn, MA) -- IDS NXT is a comprehensive AI vision system with a wide range of workflows and tools for realizing your own AI vision applications. The intelligent IDS NXT cameras can process tasks “on device” and deliver image processing results as well.

The camera’s tasks are determined by apps that are uploaded to the cameras and executed there. Their functionality can thus be changed anytime. This is supported by software such as IDS NXT lighthouse, with which users can not only train neural networks but now also create their own vision apps. The system offers both beginners and professionals enormous scope for designing AI vision apps.

The initial phase in development is often one of the greatest challenges in realizing a project. But the current 2.6 software release for IDS NXT focuses primarily on simplifying app creation. With the help of the new Application Assistant in IDS NXT lighthouse, users can configure a complete vision app under guidance in just a few steps, which they can then run directly on an IDS NXT camera.

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By: Quality Digest

(RPI: Bath, UK) -- RPI, a leading provider of rotary measurement and angular positioning devices, has expanded its metrology product range with the launch of OctoScan, which can improve productivity by up to 40 percent.

OctoScan is an accurate rotary axis that enhances the measurement capability of portable measurement arms. It enables objects that are larger than the standard reach of portable arms to be easily and accurately recorded.

This new rotary positioning system provides additional flexibility to the measurement process, minimizing errors and increasing accuracy for otherwise difficult-to-reach areas with an overall increase in measurement volume.

OctoScan is also built with convenience in mind, with wireless functionality and portability around a production line. It can be integrated with any measurement arm or portable CMM (coordinate-measuring machine).

For example, LK Metrology’s Freedom Arm measuring system, which was demonstrated at Control, had a fully integrated OctoScan via PolyWorks software.

Andrey Solin’s picture

By: Andrey Solin

In late 1999, Scott Paton, then editor-in-chief and publisher of Quality Digest, asked his readers to provide him with their definitions of quality. The feedback was impressive: More than 80 responses were received, ranging “from the sublime to the ridiculous,” in Napoleon's words.

In his editorial column, Paton shared some of the proposed definitions. The editor’s picks consisted of two categories: the “more light-hearted definitions” and “the more serious definitions.” It is within the latter category that an interesting twofold definition of quality by Karl Albrecht of Karl Albrecht International appeared:
1. Objective quality is the degree of compliance of a process or its outcome with a predetermined set of criteria that are presumed essential to the ultimate value it provides. Example: the proper formulation of medicine.
2. Subjective quality is the level of perceived value reported by the person who benefits from a process or its outcome. It may subsume various intermediate quality measures, both objective and subjective. Example: the pain relief provided by medication (Paton, 2000).

Multiple Authors
By: Faustino Gomez, Sepp Hochreiter

With ongoing global shortages of all kinds of goods, from cars to lumber to cooking oil, both consumers and companies are struggling. The Russian invasion of Ukraine, along with renewed Covid outbreaks in China, are two things that are likely to make things worse before they get better.

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By: Quality Digest

(Soprana Personnel International: Vilnius, Lithuania) -- Seventy-six percent of global employees want to continue working from home, which could be challenging for team managers and leaders.

Quality Digest’s picture

By: Quality Digest

(Michigan Metrology: Livonia, MI) -- The Surface Roughness, Texture, and Tribology short course, a staple of surface roughness training for engineers and quality professionals for almost 20 years, is now available in its entirety on the udemy.com education site. The course, presented by Donald Cohen, Ph.D., is now offered as a single course with more than 11 hours of content, and as individual course modules that allow students to tailor the material for their particular needs.

“The online format is a highly affordable way to learn about surface texture and surface interactions,” says Cohen. “We’ve now made the entire course available for students who want to take a deep dive into this material. For students who may need to focus their learning time, or who want to explore particular areas of the field, the individual course modules are a very cost-effective option as well.”