Content By Quality Digest

Dirk Dusharme @ Quality Digest’s picture

By: Dirk Dusharme @ Quality Digest

Those of us who care about communication accuracy in the workplace—which should be all of us—cringe at the idea of using something like Facebook or Twitter to communicate with co-workers. We look at how those platforms in particular get abused outside of business and can’t imagine a corporate world where communication is based on, say, 140 characters or a posting free-for-all. So we stick to what we know best—email, instant messaging, and texting—for internal communication.

Michael Moldover’s picture

By: Michael Moldover

How tall are you? How old? How much do you weigh? Do you care? Is it important to you that the measurements for height, age, and weight are accurate? What about the measurement of the gasoline that you pump into your tank? Is it important that the 12 gallons you pay for are truly 12 gallons?

Dirk Dusharme @ Quality Digest’s picture

By: Dirk Dusharme @ Quality Digest


Our Jan. 12, 2018, episode of QDL looked at smart manufacturing, remanufacturing, pants-on-fire bosses, and five things your QMS needs.

“Impatient With Colleges, Employers Design Their Own Courses”

Multiple Authors
By: Carrie Van Daele, Ronee Franklin

The key to being an explorer lies in what you do with your creative thinking and attitude, which allow you to consider different points of view. Like the explorer, you look for probabilities and possibilities. This is what is known as creative thinking skills: having the ability to create something new.

Michael Huda’s picture

By: Michael Huda

We frequently get calls from customers who can’t figure out why their color measurements vary, even when they’re using maintained devices. Why would a sample read one way one day, then slightly different another? Many times the culprit is thermochromaticity, and it becomes an even bigger problem as the seasons change.

Cullen Hilkene’s picture

By: Cullen Hilkene

We’ve turned the corner and arrived in 2018. What will this year hold for 3D printing technology?

First, the arrival of extrusion metal printing. Today’s extrusion printers are the most prevalent and, arguably, the most user-friendly 3D printers on the market. Now, after years of there being zero metal extrusion printers, there will be two in the new year from Desktop Metal and Markforged. These technologies promise new materials and a higher degree of user-friendliness for metal printing.

DNV 1-23-18 Webinar Link

DNV 1-23-18 Webinar Link

Debashis Sarkar’s picture

By: Debashis Sarkar

We all know the famous quote, “The customer is always right.” It was coined more than a century ago. In the United States, it was popularized by Marshall Field during the early 1900s. In the United Kingdom, it was popularized by Harry Gordon Selfridge of luxury retailer Selfridge’s fame. Since then, businesses have used it generously to demonstrate their focus on customers. Don’t we still see CEOs, business owners, and shops proudly displaying this message in their office or place of work?

Richard Harpster’s picture

By: Richard Harpster

The concept of risk-based thinking has been implicit in previous editions of ISO 9001 through requirements planning, review, and improvement. But ISO 9001:2015 requires companies to use risk-based thinking to manage their business.

If you want to implement an ISO 9001:2015-compliant quality management system (QMS) that uses risk-based thinking, there are 10 things you need to know.