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Quality Digest | Wed, 10/16/2019

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Leveraging Your Document Management Solutions for GDPR Compliance

By: Himanshu Singh 10/08/2019

The most noteworthy and significant change in data privacy regulation in more than 20 years recently came by way of the General Data Protection Regulation (GDPR) in the European Union (EU). Being GDPR-compliant has become an important consideration in the way data are stored, handled, and processed. Here, we will discuss how document management solutions (DMS) can keep you on the right side of GDPR.

Let’s first begin by understanding GDPR and its implications.

The GDPR is based on the privacy by design school of thought. It enforces common-sense data security ideas such as minimizing the collection of personal data, deletion of personal data that is not required any longer, restriction of access, and data security during the entire life cycle. It is a uniform law applicable across the EU and beyond that prescribes requirements that regulate how data are collected, recorded, stored, and processed. Heavy penalties incur for violations.

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Pros and Cons of Virtual Reality-Based Learning

By: Anthony D. Burns 10/01/2019

Not long ago, we had a client inquire about virtual reality (VR) and quality training. VR and its close relative, augmented reality (AR), are hot technologies right now, not just in entertainment, but also in industry, including their use in training. So it’s no surprise that clients inquire about them. However, as with any technology, you must pick the right tool for the right job, and VR and AR are not always the right choice.

VR explained

VR is a technology that allows a person to feel immersed in a 3D virtual world. This is usually achieved using a headset with a separate display for each eye. Unlike a single-screen view of a 3D scene, the slight parallax in views for each eye gives the viewer an immersive, 3D effect. Headsets range from $10 for Google Cardboard with your mobile phone, to well over $1,000 for self-contained headsets.

Movement of the headset wearer’s head is detected by the accelerometer and/or gyroscope in the mobile phone (Google Cardboard) or the proprietary headset. This movement is then used to adjust the view of the two cameras, one for each eye, in the 3D virtual scene. As you move your head, the scene moves.

By: Inderjit Arora 09/30/2019

Every company uses a system to understand the requirements and inputs of its customers, and then plans to deliver outputs meeting those requirements as a conforming product or service. The International Organization for Standardization (ISO) publishes management system standards that, when correctly interpreted, enable companies to systematically and consistently provide desired outputs while addressing risks.

Using the framework provided by ISO, companies can design systems and processes that work together to deliver desired outputs (i.e., products or services). An organization should endeavor to define its outputs accurately, after understanding customer requirements, both stated and unstated. ISO standards allow companies of any size and industry to implement them; hence, a lot is left open to interpretation.

Despite this, certification to these management system standards delivers confidence to potential and existing customers that the company is implementing a process with the intent of continual improvement. Across the globe, an ISO management system certification, such as ISO 9001, gives confidence of a certain basic framework being implemented and followed.