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Health Care
Davis Balestracci
During the early 1990s, I was president of the Twin Cities Deming Forum. I had a wonderful board to work with, one of whom was Doug Augustine, our self-appointed provocateur. Doug was a 71-...
Innovation
Scott Shackelford
Hackers around the world are attacking targets as diverse as North Dakota’s state government, the Ukrainian postal service, and a hospital in Jakarta, Indonesia. Unfortunately, many governments—in...
Management
Stephanie Scotti
Author and business-innovation expert Melissa Kennedy recently completed a feat that would make many shudder: She gave 29 business presentations in a period of 30 days. Whew! That’s a monumental...

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