New METTLER TOLEDO Microsite

(METTLER TOLEDO: Columbus, OH) -- METTLER TOLEDO’s Good Weighing Practice (GWP) was introduced in 2007 and presents a scientific approach to safe selection, calibration and operation of weighing equipment. Now, for the first time, that knowledge is open to the users across several different industries, for free, through this brand new portal.

Addressing users’ uncertainty

Over the years, METTLER TOLEDO frequently received queries about correct weighing processes, measurement uncertainty and minimum weight, to name but a few. Standard operating procedures for weighing, routine testing and calibration are also areas in which some quality assurance, laboratory and production managers often feel out of their depth.

“Getting weighing right is essential for our customers," says Global Manager for GWP Marketing and Business Development Marianne Portmann. "Choosing the right balance or scale helps ensure safe, high-quality products; the right testing schedule can result in significant cost savings, and, of course, regulated industries have to comply with the relevant standards. With the new microsite, we aim to provide all the basic information that users need for efficient management of their weighing systems, as well as address some of their most frequently asked questions.”

Industry-relevant information

The microsite provides weighing knowledge relevant to 13 different market segments (e.g. food, pharmaceutical and chemical) to focus on the weighing needs and difficulties faced specific to those particular industries. Regardless of the market segment, it is important for managers to understand the strong correlation between reliable weighing results and product quality. Results that are out of specification mean costly and time-consuming re-work and disposal of production batches. If inaccurate weighing goes undetected, consumers may be directly affected. Now, balance and scale users can test their own weighing risk with the microsite’s online tool, Risk Check, which also provides a personalized weighing risk profile for download. Following the Risk Check, users have the option to perform a live repeatability test on their balance and can download the test report.

“In-house, we are really pleased about the new microsite; it’s a collection of everything we have learned over recent years and we want to share this knowledge to the benefit of all balance and scale users,” Portmann says. “The microsite provides extensive information across the five key stages of the weighing instrument lifecycle: Evaluation, Selection, Installation, Calibration and Routine Operation.”

Scientific approach

Users can request a free GWP Recommendation, from which an official document is provided, detailing which scale best suits the user’s individual weighing application. The recommendation takes into account the individual weighing requirements such as sample size and process tolerances.

In 2011, GWP Verification was introduced as an innovative service to assess customers’ weighing processes by a standardized risk assessment. The service safeguards product quality by ensuring accurate weighing results, and helps companies save money and comply with regulations via optimized routine testing procedures. Full details are available on the microsite.

Users can explore the new microsite at: www.mt.com/gwp

About The Author