Book: It's All About the People

(CRC Press: Boca Raton, FL) -- By and large, cost-effective information technology (IT) management is more about people, personal relationships, and corporate culture than it is about the technology itself. Simply put, IT doesn’t work if you are surrounded by bad people and stupid processes in a deranged corporate culture.

It’s All about the People: Technology Management That Overcomes Disaffected People, Stupid Processes, and Deranged Corporate Cultures (CRC Press, 2011) explains how to achieve dramatic improvements in service and agility by enhancing the people, processes, and culture within your organization. It details the various roles within the technology management process and supplies authoritative insight into the realities of human behavior—including the range of best and worst behaviors from managers, executives, and corporate culture.

Industry veteran Stephen J. Andriole explains the reason behind why many business cases fail and includes helpful insights on new governance models, organic transformation, guerilla budgeting, and open source software. Providing a fresh perspective on the old basics of IT management through a 21st-century lens, this book arms you with the methods needed to master the soft art of IT management as well as purchasing, deployment, and technological support.

Features
• Explains how to manage IT outsourcing and cloud computing
• Examines new and emerging management best practices
• Considers organizational politics, governance, and power realities
• Offers insight into the people aspects surrounding the technology management process

 

Book sections
People
Organization
Management
Sourcing
Organic Transformation
Epilogue
Index

 

About Steve Andriole
Dr. Steve Andriole’s career has focused on the development, application, and management of information technology and analytical methodology to complex business problems. These problems have been in government and industry; Andriole has addressed them from academia, government, his own consulting company, a global insurance and financial services company, and from the unique perspective of a venture capitalist.

Andriole is currently the Thomas G. Labrecque Professor of Business Technology at Villanova University’s Villanova School of Business, where he teaches and directs applied research in business/technology alignment and pervasive computing. He is also a founding partner of The Acentio Group, a technology optimization consulting organization comprised of senior business technology professionals. he has written 30 books to date.

About The Author