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Departments: Quality Applications
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ProcessModel Simulation and Flowchart Software

 

 

Getting the Most Out of Available Space
ProcessModel Simulation and Flowchart Software

Administrators at The Cheesecake Factory chain of restaurants, headquartered in Calabasas Hills, California, knew that the notorious problem of inefficient restaurant service can be attributed to either of two major culprits: the serving process itself is inefficient, or there is unused seating, despite the line outside the door. Administrators at The Cheesecake Factory employed the specific capabilities of simulation and analysis software from ProcessModel Inc. of Provo, Utah, to address the second of these problems. The Cheesecake Factory then pursued an optimized table mix that would offer maximum throughput using minimum space.

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