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Nov 2000,
Vol. 20, Issue 11
Using Quality Objectives to Drive Strategic Performance Improvement
Craig Cochran
Sept 2000,
Vol. 20, Issue 9
Measuring and Managing Customer Satisfaction
Kevin Cacioppo
Leading Virtual Teams
Joyce A. Thompsen, Ph.D.
April 2000,
Vol. 20, Issue 4
Management Auditing
Dennis R. Arter
August 2000,
Vol. 20, Issue 8
How to Select Calibration Management Software
Blaine Clapper
