Quality Digest’s picture

By Quality Digest

Misadventures in Big-Box Land

Regarding “Big Boxes Beware” (“First Word,” Dirk Dusharme, November 2008): If you want to experience grocery-industry customer service at its finest, visit Wegmans. Their employees will load your groceries in your car for free, provide umbrellas for trips to your car in the rain for those who don’t have one, and personally take you to the items that you’re looking for when you can’t find something.

Donald J. Wheeler’s picture

By Donald J. Wheeler

The number of major hurricanes in the Atlantic since 1940 (as we considered in my February column, “First, Look at the Data”) are shown as a histogram in figure 1, below. Some analysts would begin their treatment of these data by considering whether they might be distributed according to a Poisson distribution.