Peter Schulz’s picture

By Peter Schulz

 

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By Nick Van Weerdenburg

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By S. Bala

In its optimum form, Six Sigma is anything but simple or practical. Given its considerable upfront cost and ongoing complexity, it’s best viewed as a results-driven expedition of Homeric scope, one where the final destination is 3.4 defects per million opportunities. It’s not a journey for the faint-hearted. You must be seriously committed to pursuing it for the long term, or you’ll never recoup your sizable upfront investment, let alone enjoy a net return.

Craig Cochran’s picture

By Craig Cochran

The most significant change in the upcoming revision to ISO 9001 is probably not what you'd expect it to be: It's not customer satisfaction, continual improvement or even the process-model structure of the standard. The most significant change is the requirement for quality objectives. ISO 9001:2000 requires that quality objectives be established at each relevant function and level within the organization (i.e., just about everywhere).

Joyce A. Thompsen, Ph.D.’s default image

By Joyce A. Thompsen, Ph.D.

Efficient participation in today's economy demands high reliance on effective leadership of technical and support teams whose members are scattered across many geographic boundaries. There are unique and distinctive requirements for leadership attention in the virtual project team or remote management situation, where individuals who share responsibilities for common goals reside in geographically dispersed locations.

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By Quality Digest

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By Mary F. McDonald

 

Dirk Dusharme @ Quality Digest’s picture

By Dirk Dusharme @ Quality Digest

The quality industry offers a number of terrific events during the course of the year, but none is more informative, entertaining, and intimate than the Coordinate Metrology Systems Conference. This year’s CMSC occurs in Charlotte, North Carolina, July 21 through July 25. As always, the event is packed with activity, including a bustling exhibition hall, unique off-site events (a tour of Richard Childress Racing is included this year), and white paper presentations demonstrating the latest advances in portable coordinate metrology.