John Navarro’s picture

By John Navarro

 

Today’s competitive environment requires many businesses to register their quality management systems (QMS) to ISO 9001. Although debate on the overall effectiveness of registration continues, each year an increasing number of organizations seek it. So what’s significant about acquiring ISO 9001 registration? What makes the following case study about a nonprofit association achieving ISO 9001 registration particularly compelling?

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By Matthew Kopecky

 

 

10 Steps to Creating a Culture of Quality

 

• Guarantee that processes are controlled across the entire supply chain.

• Create a risk-based system for gauging and ranking suppliers.

• Realize that quality problems always exist.

Bretta Kelly’s picture

By Bretta Kelly

Quality Digest’s picture

By Quality Digest

 

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By Dennis R. Arter

Three basic evaluation methods exist for any work activity: inspection, compliance auditing and management auditing. The first method, inspection, measures a process's output against certain characteristics. These characteristics, generally identified as form, fit and function, are specified, and the process output either possesses those characteristics or it doesn't. As a result, an inspection's outcome is always binary: pass or fail.

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By Quality Digest

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By Jeffrey H. Eves and Tim Hack

The term “global” is ubiquitous in our daily lives. Like the economy, human rights, and peace, the environment is often discussed in global terms because that’s the only way to bring about profound change. Now, global warming--even though its full extent is unknown--has brought a sense of urgency to improving the environment.

Nick Van Weerdenburg’s picture

By Nick Van Weerdenburg