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Profiles in Quality: Jim Harrington--Episode 2

Video Information

This is the second episode of our interview with noted quality management consultant Jim Harrington at his home in Los Gatos, CA. Here, Jim talks about quality in China.



Please stick with Quality, not Morality

Quality Digest and Thomas Pyzdek are not recognized or qualified as commenters on any moral issues. While I value both of them, I value them for their knowledge of Quality. Please remain focused on Quality.

It's not ok to shoot the minister of trade

Harrington's reaction to the Chinese shooting their Minister of Trade because of the lead in paint issue is that they are showing that they think that quality is important. Interviewer Dirk Dusharme's response is to chuckle. I think that killing someone because of a mistake is wrong. Let's not condone brutality. Let's not gloss over the moral issues.

Thomas Pyzdek