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Active Communications International Inc.

Health Care

Event: Performance Improvement Methodologies for Hospitals and Health Care Systems

Learn how health care organizations improve performance and increase profits.

Published: Monday, August 31, 2009 - 15:54

(Active Communications International: Chicago) -- Join Active Communications International, November 12–13, 2009, in Boston, Massachusetts, for an interactive, executive symposium of hospitals and health care facilities. Learn from the hospitals and health care facilities that have been profiting from raising the bar of improvement performance standards and the paths they took to get there. To double your organization’s revenue and receive acclamations on quality, this is a conference you cannot afford to miss.

Learn about:

  • Creating and sustaining high-performance culture among departments and employees through organizational changes
  • Maximizing market share opportunities by understanding your organization’s rate of variability, rate of waste, types of defects in your system, and rate of process of variability
  • Identifying value streams through lean management to increase market share and stay ahead of the competition
  • Identifying opportunities at the enterprise or department level through benchmarking diagnostics, labor productivity analysis, service quality, and satisfaction evaluation
  • Using Six Sigma methodologies to optimize performance by eliminating variation, resulting in reduction of errors and costs
  • Identifying opportunities for improvement by comparing the key performance indicators to both internal and external benchmarks
  • Developing a systemic quality management approach through ISO 9001
  • Establishing clinical guidelines and department-specific quality plans with long-term and short-term goals to improve outcomes
  • Providing monitoring tools to measure and sustain improvements
  • Realizing long-term return on investment for ongoing performance improvement initiatives
  • Overcoming the challenges associated with implementing performance improvement measures within your organization


Key titles include:
CEO, CFO, COO, CIO, medical director, chief quality officers, case management, Green Belts, Six Sigma, Master Black Belt, health care quality, strategic planning, performance services, business development, clinical improvement, clinical affairs, patient affairs, planning, process improvement

Distinguished speaking executives include:

  • Roger Noble, director of performance excellence of Shriners Hospital for Children
  • Leslie Zun, M.D., chairman of Mount Sinai Hospital
  • Kathleen Jennison Goonan, M.D., executive director for center for performance excellence of Massachusetts General Hospital
  • Dr. Walter H. Ettinger Jr., president of Umass Memorial Medical Center
  • Lisa Demko, Six Sigma Master Black Belt of Virtua Health
  • Tom Bimmer, Six Sigma Black Belt of Virtua Health
  • Joshua Kosowksy, clinical director of the department of emergency medicine at Brigham & Women's Hospital
  • Sharon E. Mace, director of observation unit; pediatric education/quality improvement; and research, rapid response team at Cleveland Clinic
  • Edna Lee Kucera, director of quality and performance improvement of St. Charles Hospital
  • Howard Jeffries, M.D., continuous performance improvement of Seattle Children's Hospital
  • Jennifer Abermanis, vice president of diagnostic, therapeutic, and support services at Seattle Children's Hospital
  • Mary Reich Cooper, M.D., vice president and chief quality officer of Lifespan Corp.
  • Barbara Walczyk Joers, chief operating officer of Monroe Carell Jr. Children's Hospital at Vanderbilt


For more information or to register, please e-mail Quality Digest - Discounted Registration or call (312) 780-0700 ext. 220, and use Source Code QD to receive your discounted rate.


About The Author

Active Communications International Inc.’s picture

Active Communications International Inc.

Active Communications International Inc. (ACI) is a leader in conference planning and production. With offices in Chicago, London, Portland and Milwaukee, we produce world-class events focusing on areas of most relevance to our served industry sectors. We are dedicated to deliver high-quality, informative and value added strategic business conferences where audience members, speakers, and sponsors can transform their business, develop key industry contacts and walk away with new resources.