Standards Features

Denise Robitaille's picture
Denise Robitaille
Three blind men sat in the market place. One said to the others: ‘Would it not be a wondrous thing to know the nature of an elephant?’ His companion agreed, ‘Yes, it would...
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This month we provide the basics for compliance with the European Union’s Directive 2002/95/EC—“On the restriction of the use of certain hazardous substances in electrical and...
Denise Robitaille's picture
Denise Robitaille
Many of you have probably had the occasional insane day when you thought: “This job would be so much easier if we didn’t have customers to deal with.” Apart from the demands for...
Dennis Bradley's picture
Dennis Bradley
Europe’s Reduction of Hazardous Substances (RoHS) directive identifies six hazardous substances and their maximum permissible levels within electrical and electronic equipment. RoHS...
Denise Robitaille's picture
Denise Robitaille
How do we conclude that a nagging, recurring blip has become serious enough to justify taking action? How do we assess the significance of anomalies—isolated occurrences and scattered...
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In a previous column, we discussed the importance of the IECQ quality assessment systems for electronic components, a certification scheme of the International Electrotechnical Commission. The IECQ...
Denise Robitaille's picture
Denise Robitaille
Auditing clause 7.3 of the design and development section of ISO 9001 can be a challenge for the auditor and the auditee. Unlike purchasing, manufacturing, shipping or order processing, it...
Dennis Bradley's picture
Dennis Bradley
Previous columns have addressed some of the topics that provide a foundation for understanding the scope and complexity of the worldwide movement to achieve hazardous-substance free (HSF) products...
Denise Robitaille's picture
Denise Robitaille
Years ago, when my kids were in middle school, I volunteered as a coach for the Future Problem Solvers, a competitive academic program designed to help young people develop the creative...
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QC 080000 IECQ HSPM calls for a process management approach to the management and reduction of hazardous substances in products and processes. It utilizes familiar conventions from the ISO...
Denise Robitaille's picture
Denise Robitaille
The adage “The pen is mightier than the sword.” is hackneyed, accurate and profound. I’ve done several pieces on the influence of words. The simple fact is that how we say...
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Last month’s column provided background on the International Electrotechnical Commission, one of only three standards-setting bodies recognized by the World Trade Organization. Readers...
Dennis Bradley's picture
Dennis Bradley
In March 2005, EIA/ECCB-954, "Electrical and Electronic Components and Products Hazardous-Substance-Free Standard and Requirements" was developed and released as a U.S. national...
Denise Robitaille's picture
Denise Robitaille
Surely you remember the tale of the emperor’s new clothes, a wonderful story filled with multiple quality training opportunities. There was an emperor who was pompous and vain. One day, two...
Denise Robitaille's picture
Denise Robitaille
Blame is one of the most useless, albeit pervasive, reactions that surround problem solving. For many people, the initial reaction when something goes wrong is: “Who did this?”...
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Last month’s SBGi on HSF column, “Now What?,” focused on the emergence of RoHS and WEEE as part of the global hazardous-substance-free (HSF) movement. This month, we’...
Brandon Kerkstra's picture
Brandon Kerkstra
For 20 years, I have worked with many companies to achieve a variety of registrations. As a sales manager, auditor, consultant and trainer, I have noticed that a number of companies haven...
Denise Robitaille's picture
Denise Robitaille
I was recently asked to comment on the ISO 9001 requirements regarding external documents. My first reaction was to point out a distinctive subtlety in the actual text of the requirement....
Chip Evans's picture
Chip Evans
This is the first of a series of articles intended to share with Quality Digest’s readers key aspects of the global movement toward hazardous substance–free (HSF) products and...
Denise Robitaille's picture
Denise Robitaille
Don’t you love it when you go to the store and they have a “BOGO” sale? BOGO, as in buy one, get one. Who can resist the attraction of being able to get two things for the...