Robert H. King Jr. is president and CEO of the Registrar Accreditation Board. The RAB operates accreditation programs for management systems registrars through the ANSI-RAB National Accreditation Program. Independently, RAB operates programs for auditor certification and accreditation of auditor training courses. Before joining RAB in January 2002, King was vice president of supply chain NAFTA for Bayer Corp.

Note: This article is reprinted from the November issue of Quality Digest.