James Brewton has more than 20 years experience leading lean Six Sigma improvement efforts in diverse industries and functions including financial services, healthcare, insurance companies, government agencies, and sales, general, and administrative (SG&A) functions. He is a certified lean Six Sigma Black Belt, a master functional lean practitioner, and a lean office controls sensei. Brewton has more than 30 published articles and white papers on the subject of strategic and operational process measurement and improvement. He is also an invited speaker at performance and process excellence conferences.